AK

I am a data-oriented social media and community management specialist with a background in e-commerce and technology. I love turning data into actionable insights and building engaged communities around brands.

About

I am a data-oriented social media and community management specialist with a background in e-commerce and technology. I love turning data into actionable insights and building engaged communities around brands.

I am passionate about influencer and content marketing, and I blend technical chops with creative storytelling to deliver measurable growth. With hands-on experience across social, influencer partnerships, and content production, I am ready to contribute to your company’s goals.

  • 7 years' experience
  • Joined May 2026

Industry experience

  • Media & Entertainment
  • Software & Internet
  • Retail
  • Travel & Hospitality
  • Professional Services

Work experience· 5 roles

Social Media Manager and Content Strategist · Traveloka Singapore Pte. Ltd.Feb 2025 – Feb 2026 · 1 yr 1 mo

Grew Traveloka's Instagram by 12%, TikTok by 15%, and Telegram by 20%; identified opportunities in the travel industry and kickstarted the channel, achieving approximately 15% MoM growth through best-practice research and competitor learnings; collaborated with influencers (e.g., Annette Lee) to ideate and produce video content for branding and tactical campaigns (average 200k+ views per video); efficiently utilized owned and influencer content to run Meta and TikTok ads with a CTR/traffic cost below $0.20; exceeded regional traffic and GMV targets (+14% GMV, +1% ROAS) through data-driven storytelling; used Tableau and Google Sheets to identify trends for ideation; produced 200+ assets and onboarded 20 creators in the first month; led end-to-end social media and influencer programs.

Creator Partnerships Manager · TikTok Singapore Pte. Ltd.Aug 2022 – Oct 2023 · 1 yr 3 mos

Onboarded 200+ creators in 6 months; contributed to GMV and customer acquisition through creator-led campaigns in-line with local seasons; organized webinars with Key Opinion Leaders and restructured the affiliate program; achieved +10% GMV uplift in a month via Shorts and Livestreams; optimized affiliate structure and content to expand reach and engagement; onboarded and managed mid-tier affiliates and amplified campaigns through Shorts and Livestreams, driving +34% GMV uplift in a month.

Social Media Senior Associate / Team Lead · Shopee Singapore Pte. Ltd.Jan 2019 – Apr 2022 · 3 yrs 4 mos

Developed a social media strategy and KPIs to increase brand awareness and daily orders; launched Spotify and Telegram accounts to broaden reach; leveraged paid media formats (Meta and TikTok Ads) to promote campaigns, drive conversions, and reduce cost per acquisition; collaborated with external partners (e.g., KLook, YouTrip, viu) to create co-shared SEO-optimized blog content and drive free and organic in-app traffic; led end-to-end social media and community efforts for Shopee Singapore.

Community Associate · Shopee Singapore Pte. Ltd.Jan 2017 – Dec 2018 · 2 yrs
Community Intern · Shopee Singapore Pte. Ltd.Oct 2016 – Dec 2016 · 3 mos

Education

Bachelor of Business Management · Singapore Management University (SMU)2012 – 2016
Exchange Program · Lund University, Sweden (School of Economics)2015

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