Hi, I'm Amina Isma, a proactive and organized Virtual Assistant with a strong background in customer service, admin support, education, and digital product creation.

About

Hi, I’m Amina Isma, a proactive and organized Virtual Assistant with a strong background in customer service, admin support, education, and digital product creation. I love helping busy entrepreneurs and small business owners by managing their emails, calendars, social media schedules, and creating simple yet effective content using tools like Canva.

I’m detail-oriented, tech-savvy, and committed to providing professional and timely support. Whether it’s designing custom graphics or coordinating client tasks, I bring enthusiasm and dedication to every project.

  • Joined July 2025

Industry experience

  • Education
  • Professional Services
  • Retail
  • Healthcare
  • Telecommunications
  • Other
  • Government
  • Life Sciences
  • Wholesale & Distribution
  • Media & Entertainment
  • Software & Internet

Projects · 1

Work experience· 5 roles

Freelance ESL Tutor · AcadsocAug 2024 – Jul 2025 · 1 yr

Delivered interactive English lessons using ClassIn and Google Docs. Customized lesson plans per learner's level and learning goals. Created engaging visual aids using Canva.

Customer Service Representative · TeleperformanceAug 2024 – Jul 2025 · 1 yr

Handled customer inquiries with professionalism and empathy. Verified client records and sent follow-up invoices using Salesforce and Slack.

Virtual Assistant · (Freelance - Part-Time)Aug 2024 – Jul 2025 · 1 yr

Created customized Canva graphics and simple content for Instagram and Facebook. Supported email responses, document formatting, and client task coordination.

Virtual Assistant · Direct CompanyApr 2024 – Aug 2024 · 5 mos
Teacher & Admin Staff · Lake Lanao College Inc.Mar 2023 – Jul 2025 · 2 yrs 5 mos

Education

Bachelor of Secondary Education (magna carta) · Lake Lanao College Inc.2020 – 2021
Bachelor of Science in Medical Technology · Butuan Doctor’s College2012 – 2016
Bachelor of Secondary Education · Lake Lanao College Inc.2020 – 2021
Bachelor of Science in Medical Technology · Butuan Doctor’s College2012 – 2016

Certifications and awards· 5

Freelancer2022 – 2028
Licensed Professional Teacher2030 – 2025
Virtual Assistant Training2030 – 2025
Leadership & Communication Training2030 – 2025

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