Available to hire
Hi, I’m Amina Isma, a proactive and organized Virtual Assistant with a strong background in customer service, admin support, education, and digital product creation. I love helping busy entrepreneurs and small business owners by managing their emails, calendars, social media schedules, and creating simple yet effective content using tools like Canva.
I’m detail-oriented, tech-savvy, and committed to providing professional and timely support. Whether it’s designing custom graphics or coordinating client tasks, I bring enthusiasm and dedication to every project.
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Virtual Assistant at Direct Company
April 1, 2024 - August 29, 2024Handles both the technical and creative aspects of a client's online presence, including social media marketing, content creation, and general administrative tasks.
Virtual Assistant at (Freelance - Part-Time)
August 31, 2024 - July 28, 2025Created customized Canva graphics and simple content for Instagram and Facebook. Supported email responses, document formatting, and client task coordination.
Customer Service Representative at Teleperformance
August 31, 2024 - July 28, 2025Handled customer inquiries with professionalism and empathy. Verified client records and sent follow-up invoices using Salesforce and Slack.
Teacher & Admin Staff at Lake Lanao College Inc.
March 31, 2023 - July 28, 2025Managed email communication with vendors for supply ordering. Maintained office records and followed up on administrative memos. Created classroom materials and tracked student progress using Google Meet, Zoom, Trello, and MS Word.
Freelance ESL Tutor at Acadsoc
August 31, 2024 - July 28, 2025Delivered interactive English lessons using ClassIn and Google Docs. Customized lesson plans per learner's level and learning goals. Created engaging visual aids using Canva.
Education
Bachelor of Secondary Education (magna carta) at Lake Lanao College Inc.
June 1, 2020 - March 31, 2021Bachelor of Science in Medical Technology at Butuan Doctor’s College
November 1, 2012 - October 31, 2016Bachelor of Secondary Education at Lake Lanao College Inc.
June 1, 2020 - March 31, 2021Bachelor of Science in Medical Technology at Butuan Doctor’s College
November 1, 2012 - October 31, 2016Qualifications
Freelancer
June 27, 2022 - June 26, 2028Licensed Professional Teacher
January 11, 2030 - July 28, 2025Virtual Assistant Training
January 11, 2030 - July 28, 2025Leadership & Communication Training
January 11, 2030 - July 28, 2025Contact Center Services NC II
January 11, 2030 - July 28, 2025Industry Experience
Education, Professional Services, Retail, Healthcare, Telecommunications, Other, Government, Life Sciences, Wholesale & Distribution, Media & Entertainment, Software & Internet
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