I am a multifaceted professional with diverse experience in hospitality, customer service, technical support, retail, and community management. My career journey includes roles as a receptionist in hotels and restaurant, where I delivered exceptional guest experiences, a technical support agent at Teleperformance Athens, where I honed my problem-solving and communication skills, and a store employee, balancing inventory management and customer assistance. Beyond the workplace, I’ve led as a community manager for video game and E-sports associations, organizing events, mentoring teams, and fostering thriving online communities. My involvement in various associations has further enhanced my skills in teamwork, leadership, and project coordination. I am committed to delivering quality service, solving challenges effectively, and contributing to successful team outcomes.

Aminalatrach

I am a multifaceted professional with diverse experience in hospitality, customer service, technical support, retail, and community management. My career journey includes roles as a receptionist in hotels and restaurant, where I delivered exceptional guest experiences, a technical support agent at Teleperformance Athens, where I honed my problem-solving and communication skills, and a store employee, balancing inventory management and customer assistance. Beyond the workplace, I’ve led as a community manager for video game and E-sports associations, organizing events, mentoring teams, and fostering thriving online communities. My involvement in various associations has further enhanced my skills in teamwork, leadership, and project coordination. I am committed to delivering quality service, solving challenges effectively, and contributing to successful team outcomes.

Available to hire

I am a multifaceted professional with diverse experience in hospitality, customer service, technical support, retail, and community management. My career journey includes roles as a receptionist in hotels and restaurant, where I delivered exceptional guest experiences, a technical support agent at Teleperformance Athens, where I honed my problem-solving and communication skills, and a store employee, balancing inventory management and customer assistance.
Beyond the workplace, I’ve led as a community manager for video game and E-sports associations, organizing events, mentoring teams, and fostering thriving online communities.
My involvement in various associations has further enhanced my skills in teamwork, leadership, and project coordination. I am committed to delivering quality service, solving challenges effectively, and contributing to successful team outcomes.

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Language

Italian
Fluent
English
Fluent
Arabic
Fluent
French
Intermediate
Spanish; Castilian
Beginner

Work Experience

Add your work experience history here.

Education

Tourism High School Diploma at I.S.I.S Valceresio, Bisuschio
September 14, 2015 - June 25, 2018
Professional Certificate in Basic photography course at Bottega Immagine center in Milan
May 2, 2022 - July 30, 2022
Tourism Management at Università degli Studi dell'Insubria, Como
September 17, 2018 - April 11, 2022

Qualifications

Tourist Angels Project, Italy
June 1, 2017 - August 31, 2017
Street phOtography for beginners, Udemy
February 1, 2021 - February 28, 2021
Adobe lightroom, Udemy
August 11, 2022 - September 11, 2022
Customer Service skills
October 2, 2023 - February 6, 2024
Fairly high knowledge of using PC and Office.
July 1, 2006 - February 20, 2025

Industry Experience

Gaming, Computers & Electronics, Non-Profit Organization, Travel & Hospitality

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