Amir Dastouri

Took on increased responsibility for supervising daily store operations, supporting junior staff and ensuring smooth running of the shop floor during busy periods. Managing stock control processes including ordering, rotation and inventory tracking to maintain consistent product availability.

Leveraged human-centred design methodologies to research user behaviours, motivations and pain points, directly informing the development of retail experience concepts for live commercial clients. Translated complex, ambiguous client briefs into clear, user-focused design solutions, balancing aesthetic impact, user needs and real-world constraints in an iterative, feedback-driven process. Operated within a multidisciplinary team of graphic designers, client managers and production specialists, demonstrating collaborative working practices aligned with agile delivery environments. Clearly communicated design rationale and intent through detailed visualisations, prototypes and stakeholder presentations, developing strong skills in translating insight into action. Managed multiple concurrent projects under tight deadlines, applying strong analytical thinking, prioritisation and attention to detail to consistently deliver high-quality outcomes. Produced comprehensive project documentation

Delivered friendly and efficient customer service in a fast paced convenience store environment. Handled cash and card transactions accurately and responded to customer queries professionally. Assisted with deliveries, stocked shelves, rotated products and maintained a clean and organised shop floor.