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I am an operations-focused professional with hands-on experience in retail management, inventory control, staff supervision, and customer service in fast-paced environments. I excel at ensuring smooth daily operations, coordinating teams, optimizing logistics, and maintaining high service standards. I'm adaptable, dependable, and comfortable taking on both operational and administrative responsibilities while delivering consistent results. I thrive in dynamic settings and enjoy using creativity to improve processes and brand presence.…I am an operations-focused professional with hands-on experience in retail management, inventory control, staff supervision, and customer service in fast-paced environments. I excel at ensuring smooth daily operations, coordinating teams, optimizing logistics, and maintaining high service standards. I'm adaptable, dependable, and comfortable taking on both operational and administrative responsibilities while delivering consistent results. I thrive in dynamic settings and enjoy using creativity to improve processes and brand presence.

Amir Yakub Baluch

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I am an operations-focused professional with hands-on experience in retail management, inventory control, staff supervision, and customer service in fast-paced environments. I excel at ensuring smooth daily operations, coordinating teams, optimizing logistics, and maintaining high service standards. I'm adaptable, dependable, and comfortable taking on both operational and administrative responsibilities while delivering consistent results. I thrive in dynamic settings and enjoy using creativity to improve processes and brand presence.…I am an operations-focused professional with hands-on experience in retail management, inventory control, staff supervision, and customer service in fast-paced environments. I excel at ensuring smooth daily operations, coordinating teams, optimizing logistics, and maintaining high service standards. I'm adaptable, dependable, and comfortable taking on both operational and administrative responsibilities while delivering consistent results. I thrive in dynamic settings and enjoy using creativity to improve processes and brand presence.

Available to hire

I am an operations-focused professional with hands-on experience in retail management, inventory control, staff supervision, and customer service in fast-paced environments. I excel at ensuring smooth daily operations, coordinating teams, optimizing logistics, and maintaining high service standards.

I’m adaptable, dependable, and comfortable taking on both operational and administrative responsibilities while delivering consistent results. I thrive in dynamic settings and enjoy using creativity to improve processes and brand presence.

Skills

Adobe Premiere Pro

POS

Experience Level

Adobe Premiere Pro

Expert

POS

Intermediate

Language

English

Fluent

Swahili

Fluent

Arabic

Beginner

Work Experience

Operations & Store Manager at Digg It Vintage & Thrift

January 1, 2021 - January 1, 2026

Oversee full day-to-day store operations including opening/closing procedures, cash handling, and POS accuracy. Manage staff scheduling, task allocation, and team supervision. Ensure high-quality customer service, resolve customer issues professionally, and monitor sales performance. Adjust merchandising and floor strategy as needed. Lead stock intake, pricing, tagging, and inventory rotation; conduct cycle counts to maintain stock accuracy and minimize discrepancies. Coordinate stock movement between suppliers, storage locations, and retail space; maintain inventory consistency across in-store and online channels. Produced short-form video content and managed social media presence to support brand visibility. Plan and execute pop-up retail events; train new employees on systems, procedures, and service standards. Prepare operational reports on sales performance and stock status; identify process improvements to enhance efficiency and productivity.

Site Coordinator at Guinness World Records Event

March 1, 2022 - March 1, 2022

Coordinated participants and event logistics for a large-scale gaming record attempt; assisted with crowd management and operational flow; ensured smooth execution of event activities.

Site Coordinator at Mubadala Employee Forum

January 1, 2019 - January 1, 2019

Coordinated suppliers and staff assignments across multiple workstations; supported project managers with operational requirements; facilitated on-site communication between teams.

Promoter at Athlete's Co.

January 1, 2019 - January 1, 2019

Promoted retail campaigns and assisted customers with product selection; supported store staff during peak sales periods; contributed to achieving promotional sales targets.

Advertiser (Part-Time) at Bectrum Investment International LLC

January 1, 2018 - January 1, 2019

Promoted company services through social media channels; responded to inquiries and provided customer information.