I'm a customer-focused professional from Ecuador, currently living in Malta. I am passionate about cultural exchange and creating positive connections within diverse environments. I thrive in team settings and enjoy helping others reach their goals, whether in hospitality or customer service roles. With a strong commitment to providing excellent experiences, I look forward to joining a dynamic team.

Ana Isabella Garzón Ocampo

I'm a customer-focused professional from Ecuador, currently living in Malta. I am passionate about cultural exchange and creating positive connections within diverse environments. I thrive in team settings and enjoy helping others reach their goals, whether in hospitality or customer service roles. With a strong commitment to providing excellent experiences, I look forward to joining a dynamic team.

Available to hire

I’m a customer-focused professional from Ecuador, currently living in Malta. I am passionate about cultural exchange and creating positive connections within diverse environments. I thrive in team settings and enjoy helping others reach their goals, whether in hospitality or customer service roles. With a strong commitment to providing excellent experiences, I look forward to joining a dynamic team.

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Experience Level

Intermediate

Language

English
Fluent
Spanish; Castilian
Fluent
Portuguese
Beginner

Work Experience

EF Ambassador at EF Malta
January 1, 2025 - Present
Organized and facilitated events showcasing EF’s educational programs, resulting in a measurable increase in enrolment inquiries. Utilized social media platforms to amplify EF’s presence and engage with a global community of learners and educators.
EF Ambassador at EF Education First
January 1, 2025 - October 29, 2025
Organize and facilitate promotional events, resulting in measurable increase in program enrollment inquiries. Provide information and guidance to prospective students, delivering excellent customer service. Manage social media content to engage international audiences and promote educational programs. Coordinate logistics for events and activities, ensuring smooth execution and positive attendee experience. Collaborate with multicultural teams across different locations and time zones.

Education

Bachelor’s Degree at Frau Klier Science School
January 1, 2024 - January 1, 2025
Cambridge C1 Certificate at Cambridge
January 1, 2025 - October 26, 2025
Leadership Certificate High-Impact Giants Program (Leadership and Personal Development Initiative) at High-Impact Giants Program
January 1, 2024 - January 1, 2025
Bachelor's Degree in Sciences at Instituto Frau Klier
January 1, 2020 - January 1, 2024
Bachelor's Degree in Sciences at Instituto Frau Klier
January 1, 2020 - January 1, 2024

Qualifications

Cambridge C1 Certificate
January 1, 2025 - October 26, 2025
Leadership Certificate High-Impact Giants Program (Leadership and Personal Development Initiative)
January 1, 2024 - January 1, 2025
Cambridge C1 Advanced Certificate
January 1, 2025 - October 29, 2025
Leadership Certificate
January 1, 2024 - January 1, 2025
Cambridge C1 Advanced Certificate
January 1, 2025 - October 29, 2025
Leadership Certificate
January 1, 2024 - January 1, 2025

Industry Experience

Education, Media & Entertainment, Professional Services, Travel & Hospitality

Experience Level

Intermediate

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