I am a dedicated and detail-oriented university student with strong customer service, communication, and organizational skills, eager to contribute in a dynamic summer role. I bring hands-on experience in office administration and a passion for improving efficiency, thriving in collaborative environments where attention to detail and adaptability matter. I am multilingual, comfortable solving problems, managing time, and multitasking across responsibilities. As a Canadian citizen with a full G driver's license, I am ready to take on new challenges and contribute meaningfully to the team while delivering friendly, professional service.

Ana Santos

I am a dedicated and detail-oriented university student with strong customer service, communication, and organizational skills, eager to contribute in a dynamic summer role. I bring hands-on experience in office administration and a passion for improving efficiency, thriving in collaborative environments where attention to detail and adaptability matter. I am multilingual, comfortable solving problems, managing time, and multitasking across responsibilities. As a Canadian citizen with a full G driver's license, I am ready to take on new challenges and contribute meaningfully to the team while delivering friendly, professional service.

Available to hire

I am a dedicated and detail-oriented university student with strong customer service, communication, and organizational skills, eager to contribute in a dynamic summer role. I bring hands-on experience in office administration and a passion for improving efficiency, thriving in collaborative environments where attention to detail and adaptability matter.

I am multilingual, comfortable solving problems, managing time, and multitasking across responsibilities. As a Canadian citizen with a full G driver’s license, I am ready to take on new challenges and contribute meaningfully to the team while delivering friendly, professional service.

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Language

English
Fluent
Portuguese
Fluent
Spanish; Castilian
Intermediate
French
Intermediate

Work Experience

Secretary at Action & Reaction MMA Inc.
June 1, 2023 - August 1, 2024
Provided exceptional customer service, greeting visitors and responding to inquiries promptly. Managed office operations including scheduling, data entry, and report generation. Assisted in inventory management, ensuring timely ordering and stocking of office supplies. Answered calls, took messages, and transferred calls to appropriate personnel. Scheduled and confirmed appointments, ensuring seamless customer experience. Handled cash transactions with accuracy, processing payments in-person and over the phone. Demonstrated problem-solving skills in resolving client inquiries and office challenges.

Education

Bachelor of Arts in Criminal Justice & Public Policy, With a minor in Psychology at University of Guelph
January 1, 2024 - January 1, 2028
Bachelor of Arts in Criminal Justice & Public Policy (Minor: Psychology) at University of Guelph
January 1, 2024 - January 1, 2028

Qualifications

CPR Certification
January 11, 2030 - July 1, 2027
First Aid Training (Babysitting Course & Swimming Lessons)
January 11, 2030 - May 7, 2026
CPR Certification
January 11, 2030 - July 1, 2027
First Aid Training (Babysitting Course & Swimming Lessons)
January 11, 2030 - May 7, 2026

Industry Experience

Professional Services, Education, Retail, Other, Healthcare