I’m an organized ESL professional with experience supporting both learners and clients through clear communication, active listening, and reliable follow-through. I’ve coordinated recruitment and onboarding for ESL teaching roles while maintaining accurate records and timelines, ensuring smooth hiring and training processes. I also manage social media and administrative tasks with a strong focus on engagement and detail—planning content calendars, creating carousel and graphic posts, and supporting campaigns through practical tools like Canva and ChatGPT. Whether in teaching or customer support, I bring a calm, proactive approach and the ability to handle multiple priorities in fast-paced online environments.…

I’m an organized ESL professional with experience supporting both learners and clients through clear communication, active listening, and reliable follow-through. I’ve coordinated recruitment and onboarding for ESL teaching roles while maintaining accurate records and timelines, ensuring smooth hiring and training processes. I also manage social media and administrative tasks with a strong focus on engagement and detail—planning content calendars, creating carousel and graphic posts, and supporting campaigns through practical tools like Canva and ChatGPT. Whether in teaching or customer support, I bring a calm, proactive approach and the ability to handle multiple priorities in fast-paced online environments.…

Available to hire

I’m an organized ESL professional with experience supporting both learners and clients through clear communication, active listening, and reliable follow-through. I’ve coordinated recruitment and onboarding for ESL teaching roles while maintaining accurate records and timelines, ensuring smooth hiring and training processes.

I also manage social media and administrative tasks with a strong focus on engagement and detail—planning content calendars, creating carousel and graphic posts, and supporting campaigns through practical tools like Canva and ChatGPT. Whether in teaching or customer support, I bring a calm, proactive approach and the ability to handle multiple priorities in fast-paced online environments.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Social Media Manager (SMM) / Virtual Assistant Apprentice at Surge Freelancing Marketplace
March 1, 2026 - April 30, 2026
Created social media graphics and carousel posts for brand awareness campaigns. Planned and organized content calendars aligned with brand goals, and wrote compelling ad/reel-style content to increase engagement. Managed Facebook Ads campaign planning and asset creation (carousels, graphics, and ad creatives). Built influencer marketing prospect calendars and supported client marketing objectives through consistent content output and coordination.
Social Media for Small Business at Freelancer
January 8, 2026 - Present
Currently working as Freelancer
Social Media Manager (SMM) / Virtual Assistant at Pro Bono Maria Galeos Thrift Shop & Jhel Thrift
November 1, 2025 - December 31, 2025
Designed logos and cover photos for Facebook pages as part of a pro bono apprenticeship project. Produced weekly graphics for Facebook posts to enhance and maintain social media presence. Created Facebook posts with polls and clear calls-to-action, incorporating SEO considerations to boost audience engagement and follower growth.
ESL Recruitment Coordinator at Happy Bar Inc. / Happy Planet / Boyue ESL / Robin English (Private ESL Companies)
January 1, 2022 - Present
Sourced qualified ESL teacher candidates via online platforms and supported the full recruitment cycle. Screened applicants, conducted initial screening, and coordinated schedules, training sessions, and onboarding requirements. Communicated with candidates throughout the hiring and onboarding process, maintained accurate applicant and teacher records, and followed up on pending requirements. Assisted in building and supporting a growing team of ESL teachers for private international clients.
ESL Teacher at AcadSoc Ltd. / Novakid / Happy Bar / Happy Planet / Robin English
November 1, 2018 - Present
Taught English to students of different levels and ages using lessons matched to learners’ abilities. Conducted classroom activities to support speaking and communication skills. Created lesson materials using Canva and delivered structured English instruction tailored to student needs.
ESL Teacher at Acadsoc Ltd. China
November 1, 2018 - July 1, 2022
Top Teacher
Customer Service Representative at Bell Mobility Inc. (Bell Canada account)
October 25, 2016 - October 5, 2018
Handled inbound calls for billing, payments, technical, and general inquiries for telecom customers. Provided professional, accurate information with step-by-step solutions, troubleshot issues, and escalated complex cases when necessary. Documented customer interactions, issues, and resolutions in the system, and managed complaints professionally with proper follow-up to ensure customer satisfaction.

Education

Bachelor of Arts in English at University of Southeastern Philippines
June 1, 2004 - April 11, 2008
Major in Applied Linguistics
Bachelor of Arts in English – Applied Linguistics at University of Southeastern Philippines
January 11, 2030 - January 1, 2008

Qualifications

Google Suite Management
January 8, 2026 - January 8, 2026
SEO
January 8, 2026 - January 8, 2026
Social Media Management
January 8, 2026 - January 8, 2026
EF SET English Certificate — C1 Advanced (CEFR)
January 11, 2030 - January 1, 2026
Certificate of Masterclass in Social Media Management and Marketing Training — Surge Freelancing Marketplace (Completed)
January 11, 2030 - November 30, 2025
Certificate of Social Media Management and Marketing Apprenticeship — Surge Freelancing Marketplace (Completed)
January 11, 2030 - April 30, 2026

Industry Experience

Retail, Education, Media & Entertainment, Non-Profit Organization, Professional Services
    Social Media for Small Business

    I design the business’ cover photo for a small business for thrifted bags, clothing, and jewelries.