I am a hardworking and creative professional who thrives in multilingual, international environments. With over eight years of experience in customer service, I have developed strong interpersonal and problem-solving skills. I am deeply passionate about the cruise ship and yachting industry, and I bring both enthusiasm and creativity to everything I do. A lifelong learner, I am constantly expanding my knowledge and skills to grow both personally and professionally.

Anastasia Mironchik

I am a hardworking and creative professional who thrives in multilingual, international environments. With over eight years of experience in customer service, I have developed strong interpersonal and problem-solving skills. I am deeply passionate about the cruise ship and yachting industry, and I bring both enthusiasm and creativity to everything I do. A lifelong learner, I am constantly expanding my knowledge and skills to grow both personally and professionally.

Available to hire

I am a hardworking and creative professional who thrives in multilingual, international environments. With over eight years of experience in customer service, I have developed strong interpersonal and problem-solving skills. I am deeply passionate about the cruise ship and yachting industry, and I bring both enthusiasm and creativity to everything I do.

A lifelong learner, I am constantly expanding my knowledge and skills to grow both personally and professionally.

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Language

English
Fluent
French
Advanced
Italian
Beginner
German
Beginner
Belarusian
Fluent
Russian
Intermediate

Work Experience

Founder at PR Agency
February 1, 2024 - Present
Founded and led a PR and design agency; connecting creators with fashion brands; coordinating with Milan, London and Paris fashion weeks; launching an online mentoring program for content creators.
Designer Assistant & Runway Show Guest at Fara Charity
February 1, 2023 - Present
PR and Designer Assistant; Fashion Content Creator; Runway Show guest; charity events and fashion week involvement.
Sales Director at Robokoff LTD
June 1, 2021 - October 16, 2025
Drove international business development and partnerships; organized sales for robotic kiosks; managed client relationships.
Shore Excursion Staff at Norwegian Cruise Lines Ltd.
June 1, 2019 - October 16, 2025
Travel talks and port lectures; guided tours; recognized for performance with top nominations; presentations and coordination with excursion operations.
Receptionist at Bel Conti Resort Hotel, Antalya (Belek), Turkey
August 31, 2009 - October 16, 2025
Reception duties; check-in/check-out coordination; handling guest complaints; liaison with tour operators; event support.

Education

Bachelor of Arts, Protection and Interpretation of Cultural Heritage at European Humanities University (EHU), Vilnius
January 11, 2030 - January 1, 2009
Diploma/Music (Violin, Music Teacher) at State Music College, Minsk
January 11, 2030 - January 1, 2005

Qualifications

Proficiency in Security Awareness (Center of Seafarers)
January 1, 2014 - October 16, 2025
State Foundation Award for Talented Youth (Belarus)
January 1, 2009 - October 16, 2025

Industry Experience

Travel & Hospitality, Media & Entertainment, Professional Services, Education, Retail