I’m an acting student in Bogotá who enjoys learning new things and turning that energy into real communication and performance skills. I’m enthusiastic about every opportunity to grow, whether that’s taking acting classes, improving my ability to express emotions clearly, or learning how to connect with people in meaningful ways. I bring solid customer service experience from roles handling banking and health insurance customer requests, as well as Disney e-commerce order support through phone, chat, and email. I’m known for excellent communication, teamwork, and problem-solving, and I always aim to make customers feel heard while finding efficient solutions.

Andres Delgado

I’m an acting student in Bogotá who enjoys learning new things and turning that energy into real communication and performance skills. I’m enthusiastic about every opportunity to grow, whether that’s taking acting classes, improving my ability to express emotions clearly, or learning how to connect with people in meaningful ways. I bring solid customer service experience from roles handling banking and health insurance customer requests, as well as Disney e-commerce order support through phone, chat, and email. I’m known for excellent communication, teamwork, and problem-solving, and I always aim to make customers feel heard while finding efficient solutions.

Available to hire

I’m an acting student in Bogotá who enjoys learning new things and turning that energy into real communication and performance skills. I’m enthusiastic about every opportunity to grow, whether that’s taking acting classes, improving my ability to express emotions clearly, or learning how to connect with people in meaningful ways.

I bring solid customer service experience from roles handling banking and health insurance customer requests, as well as Disney e-commerce order support through phone, chat, and email. I’m known for excellent communication, teamwork, and problem-solving, and I always aim to make customers feel heard while finding efficient solutions.

See more

Experience Level

Expert
Intermediate
Beginner

Language

English
Intermediate
Spanish; Castilian
Advanced

Work Experience

Customer service specialist at Transcom
September 1, 2023 - November 1, 2025
Supported customers with Disney e-commerce orders through phone, chat, and email, using different interaction systems to resolve customer needs.
Customer service agent at Concentrix
May 1, 2022 - August 1, 2022
Assisted customers with their health care insurance needs and provided support related to their insurance company.
Customer service agent at Atento
September 1, 2021 - March 1, 2022
Assisted bank customers with issues including handling overdrawn accounts and helping them obtain a new debit card.

Education

High School degree at Colegio Mayor San Benito Apóstol, Bogotá
January 1, 2018 - August 1, 2019
High School degree at Colegio Mayor San Benito Apóstol
January 1, 2018 - August 1, 2019
High School degree at Colegio Mayor San Benito Apóstol, Bogota
January 1, 2018 - August 1, 2019

Qualifications

Acting Classes
February 1, 2016 - July 1, 2016
Acting Classes
January 1, 2020 - September 1, 2021

Industry Experience

Financial Services, Healthcare, Retail, Media & Entertainment, Education