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Andres Delgado

Available to hire

I’m an acting student in Bogotá who enjoys learning new things and turning that energy into real communication and performance skills.

About

I’m an acting student in Bogotá who enjoys learning new things and turning that energy into real communication and performance skills. I’m enthusiastic about every opportunity to grow, whether that’s taking acting classes, improving my ability to express emotions clearly, or learning how to connect with people in meaningful ways.

I bring solid customer service experience from roles handling banking and health insurance customer requests, as well as Disney e-commerce order support through phone, chat, and email. I’m known for excellent communication, teamwork, and problem-solving, and I always aim to make customers feel heard while finding efficient solutions.

  • 2 years' experience
  • Joined August 2026

Languages

  • EnglishIntermediate
  • Spanish; CastilianAdvanced

Industry experience

  • Financial Services
  • Healthcare
  • Retail
  • Media & Entertainment
  • Education

Work experience

Customer service specialist · TranscomSep 2023 – Nov 2025 · 2 yrs 3 mos

Supported customers with Disney e-commerce orders through phone, chat, and email, using different interaction systems to resolve customer needs.

Customer service agent · ConcentrixMay 2022 – Aug 2022 · 4 mos

Assisted customers with their health care insurance needs and provided support related to their insurance company.

Customer service agent · AtentoSep 2021 – Mar 2022 · 7 mos

Assisted bank customers with issues including handling overdrawn accounts and helping them obtain a new debit card.

Education

High School degree · Colegio Mayor San Benito Apóstol, Bogotá2018 – 2019
High School degree · Colegio Mayor San Benito Apóstol2018 – 2019
High School degree · Colegio Mayor San Benito Apóstol, Bogota2018 – 2019

Certifications and awards

Acting Classes2016
Acting Classes2020 – 2021

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