Department Assistant, Travel Accounting at General Atomics

Processed weekly travel reimbursement payments and supported accounts payable; handled weekly employee tuition reimbursements, biweekly candidate reimbursements; managed petty cash and deposits; tracked monies owed by employees and travel agency; monitored travel inquiries in the Travel inbox and helpdesk; assigned travel expense reports to team members; processed travel expense reports; identified and followed up on outstanding Travel Requests and Expense Reports; assisted Manager with research, prepared routine reports, and supported ad hoc projects.

Administrative Assistant at Camp HOPE America: Program of Alliance for HOPE International

Provided administrative and organizational support to the Camp HOPE America team; scheduled meetings and maintained program calendar; scheduled and facilitated meetings with nationwide affiliates; oversaw program email inbox; secured memorandum of understanding from affiliates on an annual basis; assisted with set up, planning and implementation of webinars; maintained program database in AirTable and assisted leading the company-wide update; collection, organization and distribution of affiliate annual surveys; planned and coordinated travel for the National Director and team; provided logistical support for the National Conference; planned and coordinated program events; assisted with donor materials and Salesforce deliverables; traveled to affiliate locations to support camp programming.

Office Manager at The Succulent Source

Managed customer communications via phone, email and chat; generated up to 200 shipping labels per day; responded to website reviews; assisted with packing orders; ordered supplies; managed Facebook postings daily; trained coworkers on new technology; developed user manual for the company; attended HR training; monitored large corporate orders; created additional items to be sold; updated over 750 Etsy listings; analyzed and decreased shipping costs; implemented shipping procedures; represented the company at a county-wide trade show booth; managed company operations during owners' vacations.

Crisis Team Manager at Trauma Intervention Program of San Diego

Managed a volunteer program consisting of 90+ volunteers including recruiting, training, scheduling, relationship building, problem solving and retention. Prepared and led monthly continuing education meetings; recruited speakers for training academies; produced monthly reports for local Fire Departments; available 24/7 to support volunteers and organization; identified and delegated leadership responsibilities to volunteers; debrief volunteers and complete call reports.

Administrative Assistant (Temp) at The Elizabeth Hospice via Robert Half Agency

Responsible for all aspects of scheduling home visits for patients with the doctors and nurse practitioners; worked with supervisors to determine crisis visits as needed; contacted patients regarding visit times; produced daily reports and medical information for doctors and nurse practitioners; produced and completed bi-monthly recertification reports, unverified visit reports and incomplete task reports; trained staff members; created user manual depicting all duties; supported management in regards to other reports and projects as needed.