I’m an AI & Automation Specialist and founder of Autoflow Solutions, where I design and implement AI-powered systems that help SMEs streamline operations, increase efficiency, and scale without adding headcount. My work sits at the intersection of AI strategy, workflow automation, and practical deployment. I build production-ready solutions such as AI chatbots, internal automation systems, AI-assisted sales and support workflows, and data-driven decision tools using platforms like OpenAI, Make.com, n8n, Voiceflow, Google Workspace, and custom API integrations. I bring over a decade of hands-on business experience—particularly in highly operational, customer-centric industries—which allows me to design systems that are not only technically sound, but commercially realistic and easy for teams to adopt. I focus heavily on clarity, robustness, and long-term maintainability rather than experimental or “demo-only” AI. Clients typically engage me to: • Design AI automation strategies aligned with real business constraints • Build end-to-end AI workflows (from intake to execution and reporting) • Replace manual, repetitive processes with reliable AI-powered systems • Advise on how to operationalise AI safely and effectively inside SMEs I’m selective with projects and work best with clients who value structured thinking, clear outcomes, and solutions that actually get used.

Andrea Rossi

I’m an AI & Automation Specialist and founder of Autoflow Solutions, where I design and implement AI-powered systems that help SMEs streamline operations, increase efficiency, and scale without adding headcount. My work sits at the intersection of AI strategy, workflow automation, and practical deployment. I build production-ready solutions such as AI chatbots, internal automation systems, AI-assisted sales and support workflows, and data-driven decision tools using platforms like OpenAI, Make.com, n8n, Voiceflow, Google Workspace, and custom API integrations. I bring over a decade of hands-on business experience—particularly in highly operational, customer-centric industries—which allows me to design systems that are not only technically sound, but commercially realistic and easy for teams to adopt. I focus heavily on clarity, robustness, and long-term maintainability rather than experimental or “demo-only” AI. Clients typically engage me to: • Design AI automation strategies aligned with real business constraints • Build end-to-end AI workflows (from intake to execution and reporting) • Replace manual, repetitive processes with reliable AI-powered systems • Advise on how to operationalise AI safely and effectively inside SMEs I’m selective with projects and work best with clients who value structured thinking, clear outcomes, and solutions that actually get used.

Available to hire

I’m an AI & Automation Specialist and founder of Autoflow Solutions, where I design and implement AI-powered systems that help SMEs streamline operations, increase efficiency, and scale without adding headcount.

My work sits at the intersection of AI strategy, workflow automation, and practical deployment. I build production-ready solutions such as AI chatbots, internal automation systems, AI-assisted sales and support workflows, and data-driven decision tools using platforms like OpenAI, Make.com, n8n, Voiceflow, Google Workspace, and custom API integrations.

I bring over a decade of hands-on business experience—particularly in highly operational, customer-centric industries—which allows me to design systems that are not only technically sound, but commercially realistic and easy for teams to adopt. I focus heavily on clarity, robustness, and long-term maintainability rather than experimental or “demo-only” AI.

Clients typically engage me to:
• Design AI automation strategies aligned with real business constraints
• Build end-to-end AI workflows (from intake to execution and reporting)
• Replace manual, repetitive processes with reliable AI-powered systems
• Advise on how to operationalise AI safely and effectively inside SMEs

I’m selective with projects and work best with clients who value structured thinking, clear outcomes, and solutions that actually get used.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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Language

English
Fluent
Italian
Fluent

Work Experience

Chief Maker / Founder at Autoflow Solutions
May 13, 2024 - Present
Founded and lead an AI-powered automation agency focused on designing and deploying practical, scalable AI systems for small and medium-sized businesses. I work hands-on across AI strategy, system architecture, and implementation—building end-to-end solutions that replace manual workflows, improve operational efficiency, and support business growth without increasing headcount. Key work includes: • Designing AI automation strategies aligned with real operational constraints • Building AI chatbots for sales, customer support, and internal operations • Developing workflow automations using Make.com, n8n, Voiceflow, OpenAI APIs, and Google Workspace • Implementing AI-assisted reporting, decision support, and internal tools • Translating business requirements into reliable, maintainable AI systems My focus is on production-ready solutions that are simple to operate, easy to maintain, and actually adopted by teams—rather than experimental or proof-of-concept AI.
Co-Founder at Rovero Sdn Bhd
May 9, 2016 - May 24, 2024
Co-founded and operated a multi-brand F&B group in Kuala Lumpur, scaling from a single concept to multiple locations, a central kitchen, and in-house coffee roasting operations. Led operations, systems, and commercial execution across: • Day-to-day business operations and team management • Sales strategy, cost control, and process optimisation • Brand launches and multi-location scaling • Customer experience design and service consistency This experience gave me deep, hands-on exposure to high-pressure, operational environments and directly informs how I design AI and automation systems today—prioritising reliability, clarity, and ease of adoption for non-technical teams.
Business Development Specialist at R&J Wood Trading | Freelance
April 16, 2024 - Present
Drive business development and strategic growth initiatives for an international timber trading business with a strong focus on sustainability and quality. Responsibilities include: • Identifying new market opportunities through research and industry analysis • Building and managing relationships with clients, suppliers, and partners • Developing sales strategies and improving sales processes • Supporting sustainability positioning and responsible sourcing initiatives This role strengthens my commercial and strategic foundation, particularly in complex, operationally driven industries where process efficiency, data clarity, and stakeholder coordination are critical.

Education

Bachelor of Arts (B.A.) at University of the Arts London
January 9, 2001 - June 26, 2004
Graphic and media Design
Foundation Degree at London College of Printing
January 5, 1999 - July 2, 2000
Graphic Design

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Consumer Goods, Software & Internet, Media & Entertainment