International, intercultural customer experience and marketing professional with a track record of improving customer satisfaction, driving revenue growth, and strengthening brand presence. Known for being flexible, disciplined, and responsible—able to lead teams, manage daily operations, and translate customer feedback into actionable improvements. Experienced across marketing and sales activations, content creation, lead generation, and procurement/administration. Skilled in staff training and performance reporting, vendor sourcing, budgeting, and operational coordination to ensure seamless customer engagement and sustainable business outcomes.

Timothy Anecho

International, intercultural customer experience and marketing professional with a track record of improving customer satisfaction, driving revenue growth, and strengthening brand presence. Known for being flexible, disciplined, and responsible—able to lead teams, manage daily operations, and translate customer feedback into actionable improvements. Experienced across marketing and sales activations, content creation, lead generation, and procurement/administration. Skilled in staff training and performance reporting, vendor sourcing, budgeting, and operational coordination to ensure seamless customer engagement and sustainable business outcomes.

Next availability:
September 14, 2026

International, intercultural customer experience and marketing professional with a track record of improving customer satisfaction, driving revenue growth, and strengthening brand presence. Known for being flexible, disciplined, and responsible—able to lead teams, manage daily operations, and translate customer feedback into actionable improvements.

Experienced across marketing and sales activations, content creation, lead generation, and procurement/administration. Skilled in staff training and performance reporting, vendor sourcing, budgeting, and operational coordination to ensure seamless customer engagement and sustainable business outcomes.

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Language

English
Fluent
Luganda
Advanced

Work Experience

Procurement and Administrative Officer at Doozy Designs
December 1, 2025 - Present
Responded to customer inquiries and resolved complaints to ensure satisfaction. Supervised and trained staff on customer service protocols and managed daily operations to deliver seamless customer experiences. Organized events and promotional activities to boost engagement, led marketing content creation, and analyzed performance using reports and customer feedback. Drove sales and revenue growth. Managed procurement activities including sourcing and negotiating with vendors, purchase orders, and inventory tracking. Handled payroll, accounting functions (reconciliations and financial reporting), and maintained books/records and budgeting for accurate financial oversight.
Marketing and Branding at Intraline Shipping and Logistics
September 1, 2024 - November 30, 2025
Handled marketing and branding for the logistics company, including social media marketing and content creation. Drove sales and client acquisition by generating and following up on leads, reaching out to potential clients and partners, and maintaining/growing existing client relationships. Coordinated branding across marketing materials and campaigns. Tracked and reported on sales and marketing performance and built partnerships to expand business opportunities.
Manager at Next Level Experience
May 1, 2024 - August 31, 2024
Managed customer inquiries and complaints to ensure satisfaction. Supervised and trained staff on customer service protocols, oversaw daily operations for seamless customer experiences, and organized events/promotions to increase engagement. Prepared performance reports, analyzed customer feedback for service improvement, and drove sales and revenue growth. Led content creation for marketing and promotions, managed staff across departments, and handled payroll and accounting tasks including reconciliations and financial reporting. Managed books/financial records and budgeting, and handled procurement activities such as sourcing vendors, negotiating, purchase orders, and inventory tracking.
Field & Branding Associate – Intern at SafeBoda
March 1, 2024 - April 30, 2024
Supervised 30–50 direct sales representatives for activations and onboarding for the Tugabudde Campaign and achieved a 45% retention rate. Planned and implemented sales routes and customer acquisition strategies. Trained and evaluated sales teams to ensure daily sign-up targets were met.

Education

Diploma in Business Administration at UICT Uganda Institute of Information and Communications Technology
January 1, 2022 - January 1, 2023
Certificate in Business Administration at UICT Uganda Institute of Information and Communications Technology
January 1, 2020 - January 1, 2021
Uganda Certificate of Education (UCE) at Buddo Secondary School
January 1, 2016 - January 1, 2019

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Transportation & Logistics, Professional Services, Education