Angel David Vielma Garcia
I am a Higher University Technician in Computer Science with experience in academic management, technical support, administration, and customer service.
About
I am a Higher University Technician in Computer Science with experience in academic management, technical support, administration, and customer service. I currently lead academic programs for approximately 200 students at a dance arts institution, where I coordinate instructors, support student development, and organize events and performances.
I am a proactive, punctual, and determined professional who enjoys working with teams and taking responsibility for successful projects. My background includes supervising daily operations, training employees, managing databases, and improving customer experiences, and I am excited to bring my leadership, organization, and technical skills to dynamic, high-impact opportunities.
- 13 years' experience
- Joined September 2026
Industry experience
- Education
- Computers & Electronics
- Media & Entertainment
- Retail
- Professional Services
Work experience
Designed and supervised academic programs for approximately 200 students, improving performance and participation in competitive dance events. Managed the planning and execution of events and performances, contributing to the institution's success and visibility.
Managed customer inquiries and requests, helping improve satisfaction and the overall customer experience. Collaborated in database management and helped maintain the integrity and accessibility of relevant information.
Supervised daily operations and a team of approximately 10 employees while ensuring compliance with quality and customer service standards. Trained and developed new team members and supported adherence to operating procedures and company policies.
Education
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