Available to hire
Hi, I’m Angela Lieche—an e-commerce and social media marketing professional with strong experience in content creation, operations, and performance-driven improvements. I’ve worked across digital platforms producing engaging photo/video content, writing product and promotional copy, and supporting online-store growth through thoughtful content strategy and analytics.
I also bring a quality-focused background from transcription, translation, and QA roles. I help ensure accuracy, consistency, and clarity across English–Bahasa Indonesia deliverables, including subtitles, captions, and written content—so brands and audiences connect naturally and effectively.
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Advanced
Chinese
Intermediate
Work Experience
Owner - Content & Operations Manager at Mokuya
January 1, 2020 - PresentManage daily e-commerce operations across multiple platforms, including coordinating inventory, supplier communication, and customer support. Plan and produce marketing content such as product photography, captions, and promotional materials, and write or proofread product descriptions to ensure clarity, consistency, and brand alignment. Analyze sales performance and implement strategies to improve customer engagement and business growth.
Freelance Transcriber & Social Media Translator
January 1, 2020 - PresentTranscribe English and Bahasa Indonesia audio with high accuracy, and translate English content into natural, culturally appropriate Bahasa Indonesia. Create subtitles, captions, and written content for digital platforms, ensuring grammar accuracy, consistency, and clarity. Meet project deadlines while maintaining high-quality standards.
Quality Analyst at Accenture
January 1, 2019 - January 1, 2020Conduct quality assurance for language and content deliverables by reviewing transcription work, identifying errors, and recommending improvements. Maintain service quality through documentation review, content evaluation, and copy quality control. Support continuous improvement by developing and updating QA guidelines and procedures, and help onboard new team members through training sessions.
Analyst at Accenture
January 1, 2018 - January 1, 2019Convert spoken English into accurate written transcripts following client guidelines as part of an Automatic Speech Recognition (ASR) data project. Maintain high transcription accuracy while meeting productivity targets, and recommend workflow improvements. Collaborate with internal teams to ensure consistent quality.
Education
Advanced Diploma at University of Wollongong
January 1, 2011 - January 1, 2013Bachelor of Commerce at Raffles College
January 1, 2015 - January 1, 2017Qualifications
Digital Marketing Certificate
August 1, 2026 - September 1, 2028HubSpot Academy
August 1, 2026 - September 1, 2028UGC Content Creator (Astra AI)
January 1, 2026 - October 21, 2026Industry Experience
Retail, Media & Entertainment, Education, Professional Services
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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