Available to hire
I’m a Senior Content & Localization Specialist with 8+ years in SaaS and product environments. I’ve built multilingual content ecosystems, knowledge bases, and supported product marketing managers to align content with user needs and business goals.
I excel at cross-functional collaboration, SEO-driven content, and product-led storytelling. From migrating content platforms to shaping localization processes and roadmaps, I bring a detail-oriented approach and a friendly, proactive mindset to every project.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Beginner
Beginner
Language
English
Fluent
German
Fluent
Spanish; Castilian
Advanced
Korean
Beginner
French
Beginner
Polish
Fluent
Work Experience
Customer Success Advisor at ClickMeeting
March 1, 2017 - September 1, 2018Managed end-to-end relationships with SMB clients, providing support via live chat and email in Polish, English, and German; delivered timely, high-quality assistance; acted as liaison between customers and internal teams; escalated technical issues via Jira; identified customer needs and suggested product improvements; conducted product demos for international clients.
Junior Localization Specialist at ClickMeeting
October 1, 2018 - March 1, 2019Coordinated rollout of new language versions of marketing content across channels (website interfaces in seven core languages, emails, mobile app, and webin ar room platform in 11 languages); translated and created localized content to ensure linguistic accuracy and cultural relevance; supported cross-channel localization initiatives.
Localization Specialist | Content Writer | Proofreader at ClickMeeting
April 1, 2019 - July 1, 2021Maintained and updated language versions in collaboration with front-end and back-end development teams; ensured consistency across the ClickMeeting platform; coordinated localization across active language versions; managed daily communications with external translation agencies, prioritizing tasks and clarifying linguistic queries; built and maintained the Knowledge Base with FAQs, eBooks, Help Center articles, and educational materials; contributed to YouTube channel content planning and video production; performed English proofreading to ensure clarity and brand voice.
Junior Product Marketing Manager | Content Specialist at Spartez Software Systems
August 1, 2021 - June 1, 2022Created and distributed product-focused content across the website, social media (Facebook, LinkedIn, X/Twitter, YouTube), and Atlassian Community to support product visibility and feature growth; contributed to the launch of whiteboards.io by shaping product messaging, creating landing pages, and supporting multi-channel campaigns; built editorial strategy for whiteboards.io from scratch, achieving Top 10 Google rankings for 20–30 targeted keywords; managed two external SEO content agencies delivering MOFU and BOFU assets aligned with acquisition and conversion goals; developed full-funnel TOFU–BOFU content, securing Top 10 rankings within six months and achieving a 50% newsletter open rate within 18 months of product launch.
Senior Content & Localization Specialist at Appfire (formerly Spartez Software Systems)
July 1, 2022 - August 1, 2025Created SEO-optimized content (blogs, landing pages, newsletters, customer success stories, one-pagers, battle cards) for Knowledge Management and Agile Work Management apps, using Ahrefs, SEMrush, and Surfer SEO to improve product visibility and positioning; led an 8-month content migration during the sunset of whiteboards.io, auditing and redistributing 100+ articles; supported marketplace expansion to monday.com and acquisition communication for Jira, generating 1,550+ views on Atlassian Community; developed compliance-focused content (e.g., DO RA initiatives) to strengthen enterprise trust and regulatory transparency; collaborated cross-functionally with product and engineering teams to align content with feature releases and roadmaps.
Content Specialist at Appfire (formerly Spartez Software Systems)
July 1, 2022 - August 1, 2025Created SEO-optimized content (blogs, landing pages, newsletters, customer success stories, one-pagers, battle cards) for Knowledge Management and Agile Work Management apps, using Ahrefs, SEMrush, and SurferSEO to improve product visibility and positioning. Led cross-functional collaboration with product and engineering teams to align content with release roadmaps.
Education
Master's degree in Applied Linguistics at University of Gdańsk
October 1, 2017 - June 1, 2019Bachelor's degree at University of Gdańsk
October 1, 2013 - June 1, 2016Qualifications
Industry Experience
Software & Internet, Professional Services, Media & Entertainment, Education, Other
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Beginner
Beginner
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