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Operations professional with 3+ years of experience in business operations, process optimization, and ecommerce support. Skilled in streamlining workflows, order management, customer support, and leveraging data to improve operational efficiency. Committed to creating organized, scalable processes that enable business growth through stakeholder coordination, problem solving, and clear reporting to management.…Operations professional with 3+ years of experience in business operations, process optimization, and ecommerce support. Skilled in streamlining workflows, order management, customer support, and leveraging data to improve operational efficiency. Committed to creating organized, scalable processes that enable business growth through stakeholder coordination, problem solving, and clear reporting to management.

AnjaIi Anirudhan

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Operations professional with 3+ years of experience in business operations, process optimization, and ecommerce support. Skilled in streamlining workflows, order management, customer support, and leveraging data to improve operational efficiency. Committed to creating organized, scalable processes that enable business growth through stakeholder coordination, problem solving, and clear reporting to management.…Operations professional with 3+ years of experience in business operations, process optimization, and ecommerce support. Skilled in streamlining workflows, order management, customer support, and leveraging data to improve operational efficiency. Committed to creating organized, scalable processes that enable business growth through stakeholder coordination, problem solving, and clear reporting to management.

Available to hire

Operations professional with 3+ years of experience in business operations, process optimization, and ecommerce support. Skilled in streamlining workflows, order management, customer support, and leveraging data to improve operational efficiency.

Committed to creating organized, scalable processes that enable business growth through stakeholder coordination, problem solving, and clear reporting to management.

Skills

Microsoft Excel

Data Visualization

Experience Level

Microsoft Excel

Expert

Data Visualization

Expert

Work Experience

Operations / Order Processing & Ecommerce Support (Remote) at Northern Distributors LLC (U.S.)

January 1, 2026 - Present

Managed end-to-end order processing including adjustments, returns, and credit notes while ensuring accurate records. Coordinated with warehouse teams to monitor inventory, communicate product availability, and ensure timely order fulfillment. Managed quote preparation, reorders, and purchasing activities to support inventory replenishment and sales operations. Resolved customer inquiries with timely and effective support.

Freelance Trader (Self-Employed) — Indian Equity Markets Operations & Business Support at Self-Employed

July 1, 2021 - December 31, 2025

Managed independent trading activities and provided business support related to Indian equity markets.

Assistant Manager (Central Operations) at Aditya Birla Sun Life Insurance Limited

July 1, 2018 - July 1, 2021

Initiated digitization projects including RPA and eSBs services to improve policy dispatch TAT and overall customer experience. Led operational improvement initiatives by identifying process gaps through data analysis, resulting in significant savings. Prepared reports and communicated insights to management. Delegated tasks to administrative support staff while ensuring strict process adherence, vendor management, and quick query resolutions. Supported efficient operations through order/inventory coordination and continuous process improvements.