I am an International Business master’s graduate with a strong background in content creation, digital marketing, and customer service. I bring hands-on experience in social media management, brand communication, and client engagement through roles in e-commerce, café and hospitality work, and marketing projects. I have worked as a Social Media Manager for a Nepal-based business, where I developed and executed content strategies that increased engagement and supported sales growth. My experience also includes working in customer-facing roles such as café service, retail, and seasonal tourism in Lapland, where I strengthened my skills in hospitality, teamwork, and high-quality customer service in international environments. In addition, I have volunteered with NGOs and participated in community projects, which helped me build strong communication, adaptability, and organizational skills. Most recently, I worked as a Customer Delivery Trainee at Aurora Live, where I gained experience collaborating with business professionals and communicating directly with senior-level stakeholders. I am fluent in English, have basic Finnish skills, and am eager to continue developing professionally in marketing, customer experience, and international business environments. I am known for being creative, proactive, and adaptable, with a strong passion for connecting with people and delivering meaningful results.

I am an International Business master’s graduate with a strong background in content creation, digital marketing, and customer service. I bring hands-on experience in social media management, brand communication, and client engagement through roles in e-commerce, café and hospitality work, and marketing projects. I have worked as a Social Media Manager for a Nepal-based business, where I developed and executed content strategies that increased engagement and supported sales growth. My experience also includes working in customer-facing roles such as café service, retail, and seasonal tourism in Lapland, where I strengthened my skills in hospitality, teamwork, and high-quality customer service in international environments. In addition, I have volunteered with NGOs and participated in community projects, which helped me build strong communication, adaptability, and organizational skills. Most recently, I worked as a Customer Delivery Trainee at Aurora Live, where I gained experience collaborating with business professionals and communicating directly with senior-level stakeholders. I am fluent in English, have basic Finnish skills, and am eager to continue developing professionally in marketing, customer experience, and international business environments. I am known for being creative, proactive, and adaptable, with a strong passion for connecting with people and delivering meaningful results.

Next availability:
July 5, 2026

I am an International Business master’s graduate with a strong background in content creation, digital marketing, and customer service. I bring hands-on experience in social media management, brand communication, and client engagement through roles in e-commerce, café and hospitality work, and marketing projects.

I have worked as a Social Media Manager for a Nepal-based business, where I developed and executed content strategies that increased engagement and supported sales growth. My experience also includes working in customer-facing roles such as café service, retail, and seasonal tourism in Lapland, where I strengthened my skills in hospitality, teamwork, and high-quality customer service in international environments.

In addition, I have volunteered with NGOs and participated in community projects, which helped me build strong communication, adaptability, and organizational skills. Most recently, I worked as a Customer Delivery Trainee at Aurora Live, where I gained experience collaborating with business professionals and communicating directly with senior-level stakeholders.

I am fluent in English, have basic Finnish skills, and am eager to continue developing professionally in marketing, customer experience, and international business environments. I am known for being creative, proactive, and adaptable, with a strong passion for connecting with people and delivering meaningful results.

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Language

English
Fluent
Hindi
Fluent
Finnish
Intermediate
Nepali
Fluent
Urdu
Advanced
Korean
Intermediate

Work Experience

Founder / Operational Manager at Deesse Nepal
February 1, 2023 - April 1, 2024
Oversees end-to-end e-commerce operations including order management, inventory control, packaging and delivery, ensuring smooth workflow across departments. Maintains high customer satisfaction by addressing inquiries and resolving issues; collaborates with local businesses and volunteers to drive community projects.
Content Manager at Lapland Safari
September 1, 2024 - December 31, 2024
Developed engaging multimedia content (videos, photos, Instagram, TikTok) and managed content strategy to boost audience engagement; updated travel packages and activities on Viator; coordinated with cross-functional teams for event execution; maintained accurate listings and updated packages.
Christmas & Elf Guide at Arctictopia
November 1, 2024 - December 31, 2024
Produced engaging multimedia content for Christmas events; guided guests; ensured exceptional guest experience.
Event Manager at Aspire Islington College
September 1, 2023 - December 31, 2023
Managed university-level events, coordinating with teams and stakeholders, ensuring smooth event execution.
Production Assistant at Slush (Finland)
November 1, 2024 - November 30, 2024
Supported production department tasks, including venue setup and on-site operations; ensured safety guidelines and smooth event flow.
Event Coordinator at KO SMO EU Project
August 1, 2024 - November 30, 2024
Hosted events for students; supported planning and coordination; ensured smooth execution.
Marketing Specialist at Nordic Happiness Summit
March 1, 2025 - March 31, 2025
Created marketing plans to boost summit coverage; managed social media and guest engagement on event day.
Stage/Logistics Assistant at Nordeep
January 1, 2025 - December 31, 2025
Assisted with event setup and logistics for multiple events.
Production Team Member at Flow Festival
August 1, 2025 - August 31, 2025
Supported production staff during festival; assisted with backstage operations.
Study in Finland Ambassador at Aurora Live by Management Events
May 1, 2026 - Present
Promoted Finland as a study destination; assisted with international B2B events and customer support.

Education

Master’s in International Business at University of Vaasa
January 1, 2024 - January 1, 2026
Bachelor’s in Business Administration (Honours) at Global College of Management, Nepal
January 1, 2018 - January 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Education, Non-Profit Organization, Travel & Hospitality, Professional Services