Anna Pereira

Provided customer service via switchboard and information services for multiple client companies. Handled incoming and outgoing calls using various phone systems and software. Performed administrative and secretarial duties to support daily operations. Maintained a professional and friendly attitude under pressure. Ensured clear communication and accurate handling of customer information.

Prepared and served drinks and cocktails in a fast-paced bar environment. Handled payments, cash register operations, and ensured smooth customer service. Maintained cleanliness, order, and a positive atmosphere during shifts. Worked both independently and as part of a team to provide quality service.

Operated the cash register and handled daily customer service tasks. Managed product sorting, checking, and pricing for sales displays. Took care of reservations and general upkeep of the store area. Ensured tidy and pleasant customer areas at all times.