Customer Service Agent at Dynava Oy

Provided customer service via switchboard and information services for multiple client companies. Handled incoming and outgoing calls using various phone systems and software. Performed administrative and secretarial duties to support daily operations. Maintained a professional and friendly attitude under pressure. Ensured clear communication and accurate handling of customer information.

Bartender at Yes HR

Prepared and served drinks and cocktails in a fast-paced bar environment. Handled payments, cash register operations, and ensured smooth customer service. Maintained cleanliness, order, and a positive atmosphere during shifts. Worked both independently and as part of a team to provide quality service.