all info in my cv

Anna Pereira

all info in my cv

Available to hire

all info in my cv

Experience Level

Expert
Intermediate
Intermediate

Language

Finnish
Fluent
English
Fluent

Work Experience

Customer Service Agent at Dynava Oy
February 1, 2023 - July 1, 2025
Provided customer service via switchboard and information services for multiple client companies. Handled incoming and outgoing calls using various phone systems and software. Performed administrative and secretarial duties to support daily operations. Maintained a professional and friendly attitude under pressure. Ensured clear communication and accurate handling of customer information.
Bartender at Yes HR
June 1, 2022 - May 1, 2023
Prepared and served drinks and cocktails in a fast-paced bar environment. Handled payments, cash register operations, and ensured smooth customer service. Maintained cleanliness, order, and a positive atmosphere during shifts. Worked both independently and as part of a team to provide quality service.
Cashier / Customer Service at Kirpputori Silinteri
September 1, 2020 - February 1, 2021
Operated the cash register and handled daily customer service tasks. Managed product sorting, checking, and pricing for sales displays. Took care of reservations and general upkeep of the store area. Ensured tidy and pleasant customer areas at all times.

Education

Add your educational history here.

Qualifications

Interior Design – Artisan
January 1, 2017 - January 1, 2019
Dressmaker Vocational Qualification
January 1, 2008 - January 1, 2011
B Driver’s License
January 11, 2030 - January 14, 2026
Alcohol Serving Permit
January 11, 2030 - January 14, 2026
Hygiene Passport
January 11, 2030 - January 14, 2026
Occupational Safety Card
January 11, 2030 - January 14, 2026
First Aid (EA 1)
January 11, 2030 - January 14, 2026
Forklift License
January 11, 2030 - January 14, 2026
Hot Work Permit
January 11, 2030 - January 14, 2026

Industry Experience

Retail, Travel & Hospitality, Professional Services, Media & Entertainment