Available to hire
Hi there! I’m a remote virtual assistant with 2+ years of experience managing calendars and inboxes, handling customer support, and keeping digital workstreams organized. I’ve worked with Threads growth, basic video editing, and light design; I’m proficient in Excel, PowerPoint, Word, and Google Workspace. I’m known for strong prioritization, clear documentation, and on-time delivery.
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Advanced
Work Experience
Virtual Assistant at Spanish Agency/Company (Remote)
January 1, 2025 - November 4, 2025Managed multi-time-zone calendars and inboxes; reduced conflicts via rules and buffers. Standardized file taxonomy (Drive/OneDrive) to speed up team retrieval. Built PowerPoint decks and Excel reports; provided email/chat support with templates, delivering sub-12h response times and stable CSAT.
Content/ Community Assistant at Threads/TikTok (Remote)
January 1, 2024 - November 4, 2025Created and managed content calendar, moderation, KPI summaries, and creator follow-ups. Produced short-form video edits to improve retention; coordinated visual assets. Generated weekly KPI reports to guide content decisions.
VA for e-commerce (Shopify) - Freelance at Remote (Shopify project)
January 1, 2024 - November 4, 2025Handled order/return emails, Help Desk, FAQ docs, product listings, and basic inventory checks.
Customer Support / Onboarding at Light SaaS
January 1, 2024 - November 4, 2025L1 tickets, triage, knowledge base updates; short onboarding calls with notes and recordings.
Virtual Assistant at Spanish Agency/ Company (Remote)
January 1, 2025 - November 4, 2025Managed multi-time-zone calendars and inboxes; reduced conflicts via rules and buffers. Standardized file taxonomy (Drive / OneDrive) to speed up team retrieval. Customer support via email/ chat with templates → sub-12hr response times and stable CSAT. Built PowerPoint decks and Excel reports (tables, filters, basic data cleanup).
Threads Account Manager at Social Media Agency (Remote)
January 1, 2024 - January 1, 2024Editorial calendar, daily posting, copy/ hashtag optimization. Short-form video edits to improve retention; visual assets coordination. Weekly KPI reports to guide content decisions.
Freelance Projects — VA for e-commerce (Shopify) at Remote
January 1, 2024 - January 1, 2024Order/ returns emails, Help Desk, FAQ docs, product listings and basic inventory checks.
Customer Support/ Onboarding (light SaaS) at Selected Projects
January 1, 2024 - January 1, 2024L1 tickets, triage, knowledge base updates; short onboarding calls with notes and recordings.
Content/ Community Assistant at Threads/TikTok
January 1, 2024 - January 1, 2024Content calendar, moderation, KPI summaries, creator collab follow-ups.
Education
Advertising (in progress) at University (Focus on copywriting and media strategy)
January 11, 2030 - November 4, 2025English - CEFR B2 at CEFR
January 11, 2030 - November 4, 2025Time Management for Remote Work at Coursera / LinkedIn Learning (Online)
January 1, 2025 - November 4, 2025Notion Essentials at Notion Academy (Online)
January 1, 2025 - November 4, 2025Email & Calendar Management Best Practices at Online
January 1, 2025 - November 4, 2025Advertising (in progress) at University
January 11, 2030 - November 4, 2025Notion Essentials at Notion Academy
January 1, 2025 - November 4, 2025Time Management for Remote Work at Coursera / LinkedIn Learning
January 1, 2025 - November 4, 2025Email & Calendar Management (Gmail/Outlook) Best Practices at Online
January 1, 2025 - November 4, 2025Qualifications
Advertising (in progress)
January 11, 2030 - November 4, 2025English - CEFR B2
January 11, 2030 - November 4, 2025Time Management for Remote Work
January 1, 2025 - November 4, 2025Notion Essentials
January 1, 2025 - November 4, 2025Email & Calendar Management Best Practices
January 1, 2025 - November 4, 2025Advertising (in progress)
January 11, 2030 - November 4, 2025Notion Essentials
January 1, 2025 - November 4, 2025Time Management for Remote Work
January 1, 2025 - November 4, 2025Email & Calendar Management (Gmail/Outlook) Best Practices
January 1, 2025 - November 4, 2025Industry Experience
Education, Media & Entertainment, Professional Services, Software & Internet
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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