Anshika Sharma

Led requirement analysis and created business cases, functional docs, epics, user stories, personas, and workflows. Collaborated with customers, developers, and product managers to ensure B2C development, conducted UX research (usability testing, user interviews, personas, and wireframing), and designed a road map for a B2B PSS solution redesign. Implemented user journeys and prototypes in Figma, conducted UX research, and prioritized the product backlog based on business value. Managed UAT cycles every 3–4 weeks for the PSS system and tracked issues to closure in JIRA, contributing to Agile Scrum sprints and story point estimation.

Defined project scope by gathering business and system requirements from customers and stakeholders, and documented them. Participated in sprint planning, daily scrums, sprint reviews, and retrospectives. Defined test cases and developed/maintained test scripts, analyzed results, and collaborated with team members to fix issues. Set up test data and created test metrics.

Performed functional, UI, end-to-end, cross-browser, system, integration, and regression testing; prepared UAT/test plans, executed tests, and reported results. Created and maintained test documentation, evaluated risks, and tracked progress.