I’m a website designer and automation specialist with three years of experience helping small and growing businesses attract more customers and respond faster.
I’m a website designer and automation specialist with three years of experience helping small and growing businesses attract more customers and respond faster. I build conversion-focused WordPress and Wix websites, and I turn inbound enquiries into tracked leads with automated responses.
In addition to websites, I architect reliable CRM workflows and AI automations—using tools like GoHighLevel, HubSpot, Zapier/Make/n8n, and VAPI voice agents—to qualify leads, book appointments, and keep data synced across systems. I also troubleshoot and repair broken automations end-to-end so they stay dependable, with clear communication and training for business owners.
Designed a modern, user-friendly beauty studio website with an integrated appointment booking journey. Structured customer enquiry management, automated booking confirmations, appointment reminders and follow-up workflows to improve customer experience and reduce manual administrative tasks.
Designed an AI voice receptionist solution to help businesses manage incoming calls, answer frequently asked questions, qualify potential customers and handle appointment requests. Structured conversational workflows and CRM integration to ensure captured lead information can be organized and followed up efficiently.
Designed a modern, responsive real estate website concept that simplifies property discovery and customer enquiries. Created structured property listings, enquiry forms and CRM automation workflows to help manage prospective buyers, organize leads and improve follow-up processes.
Designed and maintained websites for service businesses, coaches, and local companies using WordPress and Wix, focusing on speed, mobile-friendliness, and enquiry/bookings conversion. Built and customized CRM systems in GoHighLevel and HubSpot, including pipelines, forms, calendars, tags, automated follow-ups, and reporting. Created integrations and automations with Zapier, Make, and n8n to connect forms, CRMs, calendars, email/SMS, and payment tools. Deployed AI voice and chat assistants using VAPI to answer enquiries, qualify leads, and book appointments around the clock. Audited and repaired failing automations by diagnosing broken triggers and failed integrations, then rebuilding workflows with error handling and testing for stability and reduced supervision.
Designed and maintained conversion-focused websites for WordPress and Wix for service businesses, coaches, and local companies. Set up and customized CRMs in GoHighLevel and HubSpot, including pipelines, forms, calendars, automated follow-ups, tagging, and reporting. Built integrations and automations using Zapier, Make, and n8n to connect forms, CRMs, calendars, email/SMS, and payment tools. Deployed AI voice and chat assistants with VAPI to answer enquiries, qualify leads, and book appointments automatically. Audited, diagnosed, and repaired failing automations by rebuilding triggers, error-handling, and integration logic so workflows remain stable with minimal supervision. Worked directly with business owners to clarify goals, explain technical decisions clearly, deliver on time, and provide training/support after launch.
Undergraduate student studying Building Technology, with an interest in digital technology, website design, and business automation.
Professional experience in website design and development, CRM setup, AI automation, workflow integrations, and troubleshooting using WordPress, Wix, GoHighLevel, HubSpot, Zapier, Make, n8n, and VAPI.
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