I’m Humza Ahmed, an IT Project Manager and agency founder with 8+ years of experience delivering SaaS platforms and web/e-commerce solutions. I lead remote, cross-functional teams through the full delivery lifecycle—aligning scope, timeline, and budget with stakeholders while keeping engineering execution on track. I’m currently building a HIPAA-compliant, multi-portal SaaS platform for the medical aesthetics (MedSpa) industry, where I manage compliance coordination, offshore development, and a structured sprint roadmap. I enjoy translating complex technical progress into clear updates for founders and clients, using Agile practices to de-risk delivery, improve quality, and raise client satisfaction.…

I’m Humza Ahmed, an IT Project Manager and agency founder with 8+ years of experience delivering SaaS platforms and web/e-commerce solutions. I lead remote, cross-functional teams through the full delivery lifecycle—aligning scope, timeline, and budget with stakeholders while keeping engineering execution on track. I’m currently building a HIPAA-compliant, multi-portal SaaS platform for the medical aesthetics (MedSpa) industry, where I manage compliance coordination, offshore development, and a structured sprint roadmap. I enjoy translating complex technical progress into clear updates for founders and clients, using Agile practices to de-risk delivery, improve quality, and raise client satisfaction.…

Available to hire

I’m Humza Ahmed, an IT Project Manager and agency founder with 8+ years of experience delivering SaaS platforms and web/e-commerce solutions. I lead remote, cross-functional teams through the full delivery lifecycle—aligning scope, timeline, and budget with stakeholders while keeping engineering execution on track.

I’m currently building a HIPAA-compliant, multi-portal SaaS platform for the medical aesthetics (MedSpa) industry, where I manage compliance coordination, offshore development, and a structured sprint roadmap. I enjoy translating complex technical progress into clear updates for founders and clients, using Agile practices to de-risk delivery, improve quality, and raise client satisfaction.

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Experience Level

Expert
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Language

English
Fluent
Urdu
Fluent

Work Experience

Senior Technical Project Manager — Medical Aesthetics SaaS Platform at Independent / Client Engagement
June 1, 2026 - Present
Lead end-to-end delivery of a HIPAA-compliant, multi-tenant SaaS platform for the medical aesthetics (MedSpa) industry, spanning an EHR operator portal, CRM portal, and native patient application. Own a 16-sprint (8-month) delivery roadmap on a fixed-price engagement, running weekly stand-ups and async sprint demos for founder stakeholders. Directed the compliance workstream end-to-end, including negotiating HIPAA Business Associate Agreements across cloud/AI vendors and re-architecting notifications after identifying a non-compliant vendor, ensuring zero PHI exposure. Manage an offshore development contractor and a full technical documentation set, while translating technical delivery into clear updates for non-technical stakeholders. Participate in architecture decisions across Node.js/TypeScript, Next.js, AWS, and AI integrations for clinical documentation and patient communication.
Project Manager at Code3Life
February 1, 2024 - Present
Lead cross-functional teams of designers and developers delivering websites and digital marketing initiatives end-to-end from scoping through launch. Own the web development lifecycle, SEO implementation, and social media content strategy, and drive measurable growth through iterative optimization and reporting.
Senior Technical Project Manager — E-Commerce Client Engagement at Arpi Krikorian
August 1, 2023 - Present
Manage the full lifecycle of an e-commerce platform from concept through launch and ongoing management. Define scope, timelines, and resourcing. Build and maintain a WordPress/WooCommerce platform with secure payment gateways and complex shipping/tax configuration. Respond to production incidents (including resolving a live security breach within hours) and implement preventative security enhancements to protect client operations.
Senior Project Manager at Digital Software Labs
August 1, 2022 - December 1, 2022
Helped build a software house from the ground up by supporting hiring and training for developers, designers, and social media managers, and by helping establish SOPs and KPIs. Supported sales goals and improved overall productivity by introducing a hybrid Agile working model.
Senior Project Manager at Ariche Technologies
April 1, 2019 - October 1, 2024
Managed and delivered 40+ IT projects including websites, applications, web solutions, and e-commerce within an Agile delivery environment. Implemented Agile practices and a structured QA checklist to improve productivity and strengthen delivery outcomes. Trained teams on customer service practices, conducted weekly stakeholder reporting, and coordinated ongoing status and communication to maintain and improve client satisfaction.
Projects Manager at Flynde
March 1, 2019 - December 1, 2019
Managed a team of 25 freelance translators against deadlines and quality standards, using Trello and Asana to reduce project completion time. Documented client requirements, ran quality checks, and achieved high client satisfaction and accuracy outcomes.

Education

MBA at Shaheed Zulfikar Ali Bhutto Institute of Science and Technology (SZABIST)
January 1, 2017 - January 1, 2020
BBA (Marketing) at IQRA University
January 1, 2012 - January 1, 2016

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Software & Internet, Media & Entertainment, Professional Services, Retail, Life Sciences
    Code 3 Life (Code3life.com)
    1. Website Development & Architecture
      Dual-Site Infrastructure: Designed, customized, and maintained pages across both platforms using modern page-builder setups (Divi and Elementor) tailored for medical and vocational education.
      Enrollware Integration: Custom-configured the scheduling, calendar views, and checkout/registration embeds on code3life.com to deliver a frictionless booking experience across both the Sierra Madre and Camarillo training centers.
      Dedicated Vocational Funnel: Built dedicated program pages and lead generation structures on code3lifesupportedu.com for high-ticket career certifications (CCMA, Phlebotomy, CBCS, CEHRS).
      Staging-to-Production Workflows: Managed staging environments, seamless database migrations, responsive layout testing across mobile/desktop, and conflict-free plugin updates.

    2. Technical Rescue & Security Hardening
      Purged Casino Malware: Diagnosed and eradicated malicious casino spam injections embedded within the parent theme’s functions.php on code3life.com.
      Platform Hardening: Locked down core WordPress files, eliminated backdoor vulnerabilities, cleaned bloated database tables, and restored clean site integrity.

    3. SEO & E-E-A-T Optimization
      Structured Data: Built and deployed rich schema markup (Course, MedicalBusiness, and instructor credential schemas) highlighting their American Heart Association (AHA) All-Star Training Center authority.
      AI Overview & Snippet Capture: Structured course pages with targeted “Answer Blocks” and direct-answer FAQs specifically designed for high-intent search queries.
      Dual-Site Cross-Linking: Rebuilt internal linking pathways between the two domains so fast-turnaround certifications and career education programs supported each other’s authority without cannibalizing rankings.

    The Results
    Restored Platform Integrity: Completely eliminated blacklisting and spam warnings, returning both sites to 100% clean health, reliable uptime, and uninhibited Google crawling.Streamlined Class Registration: Faster page load speeds and intuitive Enrollware booking workflows reduced drop-offs for time-sensitive certifications (BLS, ACLS, PALS).Higher AI & Organic Search Visibility: Improved placement in local Southern California search clusters and AI Overviews through validated E-E-A-T schemas and optimized technical layouts.Distinct Conversion Funnels: Clear separation between quick renewal healthcare workers on code3life.com and prospective long-term students seeking vocational training on code3lifesupportedu.com.

    Finish Strong CPR & Medical Training

    Role: IT Project Manager & Technical Web Consultant (Agency: Pixel Pop Creatives LLC)

    Core Technologies & Tools: WordPress, Divi Builder, LiteSpeed Web Server, cPanel Zone Editor, Google Workspace, Google Search Console, Google Analytics 4, Aragon / Antigravity IDE (Claude Code + Gemini), Yoast SEO, Hovn App, Acuity Scheduling.

    Key Deliverables & Technical Achievements:

    1. Cloud & Server Migration & DNS ManagementHosting & Infrastructure Migration: Orchestrated the migration of the website from GoDaddy site infrastructure to a high-performance Namecheap LiteSpeed hosting environment, achieving an A+ performance rating and 96/100 desktop optimization.
      Email & Workspace Restoration: Successfully re-established Google Workspace email routing following the nameserver cutover by provisioning modern single-record MX configuration (SMTP.GOOGLE.COM), SPF authorization records, and DKIM/DMARC authentication records in cPanel Zone Editor.
      Mail Server Diagnostics & Resolution: Diagnosed and resolved incoming mail bounce issues (e.g., 554 5.7.1 Relay access denied) by reconfiguring cPanel routing from local mail exchange to Remote Mail Exchanger.

    2. Advanced AEO & GEO (AI Search) Implementation
      LLM Readability Framework: Deployed a root-level llms.txt file structured specifically for generative search engines (Gemini, Claude, Perplexity, and ChatGPT), defining the company’s service offerings, authorized locations, and direct course URLs.
      Structured Data & Schema Injection: Designed and integrated multi-tiered JSON-LD schema (Course, LocalBusiness, and Provider schemas) targeting key courses—including Same-Day ACLS/BLS (VAM), In-Person BLS, In-Person ACLS, USCG Boater Safety/CPR, and Babysitter Safety (CABS).
      Price & Instance Integration: Connected direct booking links, pricing attributes ($85.00 – $150.00), and schedule parameters directly into structured metadata to optimize for AI Overviews and rich snippets.

    3. Strategic Content Architecture (“4 Pillars” Model)Website Restructuring: Restructured site architecture to reflect the client’s core service pillars:
      Pillar 1: Healthcare & Community Certification Courses (BLS, ACLS, PALS).
      Pillar 2: Workplace Training & Compliance (OSHA-compliant on-site instruction).
      Pillar 3: CPR Skills Verification Station utilizing AHA-approved Voice Assisted Manikin (VAM) technology.
      Pillar 4: AED & Safety Equipment sales and program management.
      Conversion Optimization: Integrated clear CTAs and mapped real-time class registration feeds across Hovn App and Acuity Scheduling.

    Arpi Krikorian (Arpikrikorian.com) – Technical Management & E-Commerce Optimization
    Infrastructure & Security Management: Maintained and optimized the site's WordPress and WooCommerce environment, which utilizes the Divi builder. Executed comprehensive server-level ConfigServer eXploit Scanner (cxs) security audits to verify the environment remained strictly free of malware, viruses, and vulnerabilities. E-Commerce Troubleshooting: Addressed and resolved critical WooCommerce routing failures that resulted in missing Cart, Checkout, and My Account pages. Reconnected the core e-commerce infrastructure to restore the complete end-to-end purchasing flow. DNS & Email Deliverability Resolution: Investigated a severe issue where Google Workspace business emails were being routed to recipient spam folders. Identified a "ghost" DNS manager conflict and migrated the domain's authentication records. Engineered and deployed strict SPF, DKIM, and DMARC policies via Name.com to establish full cryptographic alignment with Google's servers. Key Results Restored Revenue Pipeline: Rapidly recovered broken checkout and account pages, preventing lost sales and ensuring a seamless customer purchasing journey. Guaranteed Email Delivery: Achieved fully authenticated email deliverability, verifying that all transactional notifications and client communications consistently bypassed strict spam filters to reach primary inboxes. Secured Operations: Maintained a stable, high-performing digital storefront with 100% clean security audits and zero breaches.…