I'm Vinicius Araujo, a creative and commercially minded professional with a background spanning brand support, business development, customer experience, operations, and quality-focused decision making. I excel at turning ideas into structured action, improving customer journeys, supporting campaigns, building client relationships, and translating insight into value. I am transitioning into Brand and Marketing roles where communication, market awareness, brand thinking, creativity, and execution are central. Based in Dublin with international exposure across Brazil, Italy, and Ireland, I bring cross-cultural experience, EU work authorization, and dual citizenship. I’m passionate about turning customer insight into brand value and delivering measurable impact.

Vinicius Araujo

I'm Vinicius Araujo, a creative and commercially minded professional with a background spanning brand support, business development, customer experience, operations, and quality-focused decision making. I excel at turning ideas into structured action, improving customer journeys, supporting campaigns, building client relationships, and translating insight into value. I am transitioning into Brand and Marketing roles where communication, market awareness, brand thinking, creativity, and execution are central. Based in Dublin with international exposure across Brazil, Italy, and Ireland, I bring cross-cultural experience, EU work authorization, and dual citizenship. I’m passionate about turning customer insight into brand value and delivering measurable impact.

Available to hire

I’m Vinicius Araujo, a creative and commercially minded professional with a background spanning brand support, business development, customer experience, operations, and quality-focused decision making. I excel at turning ideas into structured action, improving customer journeys, supporting campaigns, building client relationships, and translating insight into value.

I am transitioning into Brand and Marketing roles where communication, market awareness, brand thinking, creativity, and execution are central. Based in Dublin with international exposure across Brazil, Italy, and Ireland, I bring cross-cultural experience, EU work authorization, and dual citizenship. I’m passionate about turning customer insight into brand value and delivering measurable impact.

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Experience Level

Language

Portuguese
Fluent
English
Fluent

Work Experience

Trust & Safety Associate (QA & Policy) at Meta Project
June 1, 2025 - February 1, 2026
Maintained 95%+ QA accuracy reviewing high-volume user-generated content across Facebook, Instagram, and Threads; applied policy judgment, risk assessment, escalation handling, and privacy protocols in a fast-paced, metric-driven environment; strengthened transferable skills relevant to marketing and brand work including audience awareness, quality control, stakeholder communication, pattern recognition, and decision-making under pressure; completed 12+ Meta-specific certifications covering technical quality, privacy, and policy enforcement.
Customer Service / Personal Project Break at Independent
January 1, 2023 - December 31, 2024
Performed customer service while managing a personal administrative project related to Italian citizenship recognition; maintained customer-facing and problem-solving experience during the transition period while based in Ireland.
Assistant Manager at Spar Clancy Quay
November 1, 2020 - February 1, 2023
Led day-to-day store operations and supervised a team of 37, balancing customer experience, staffing, sales performance, and cost control; created seasonal promotions and offline marketing initiatives; managed scheduling, budgets, supplier relationships, stock planning, and service standards in a fast-paced retail environment; contributed to the store being ranked 3rd best performing in Ireland in 2022 and reduced shrinkage by 15% through improved tracking and controls.
Business Development & Marketing Manager at Figa Semijewel Brazil
December 1, 2018 - October 1, 2019
Supported business growth from the ground up, combining brand building, community management, sales strategy, and day-to-day marketing execution; planned social media calendars, created content direction, supported online communication, and strengthened customer relationships; managed lead generation, client nurturing, negotiation, and sales conversion while monitoring performance and commercial results; helped establish the brand positioning and online sales strategy, consistently exceeding sales targets.
Office & Business Operations Manager at Pereira Construction and Remodeling Brazil
September 1, 2017 - December 1, 2019
Acted as main point of contact for clients and suppliers, coordinating service delivery, timelines, purchasing, and office operations; handled CRM inputs, customer follow-up, retention, and solution-oriented communication across multiple projects; contributed to project presentation and client experience through organization, responsiveness, and operational support.
Commercial & Business Development Executive (B2B) at Altar Magazine Brazil
July 1, 2016 - August 1, 2017
Sold advertising solutions and developed new business relationships within the publishing and media environment; supported editorial and commercial planning meetings, researched audiences and trends, and contributed ideas to strengthen campaign relevance and brand visibility; managed the full sales cycle from prospecting to negotiation, approval, and account follow-up, while also supporting front-desk, events, and community-facing activities.
Account Executive (Investment / Fraud & Risk) at BMG Bank Brazil
January 1, 2015 - April 1, 2016
Managed client portfolios, CRM records, reporting, and financial product sales with a strong focus on trust, documentation quality, and retention; conducted fraud-risk checks and profile analysis, strengthening analytical, compliance, and commercial communication skills.
Investment Consultant at Bank BGN - BNP Paribas Group Brazil
May 1, 2011 - November 1, 2012
Worked in consultative sales of financial products, combining prospecting, portfolio support, documentation review, and client advisory.

Education

BA in Advertising and Marketing at Estacio de Sa University, Brazil
January 1, 2013 - December 31, 2017
Interior Design at Unigran Capital, Brazil
January 1, 2018 - December 31, 2019

Qualifications

Meta Certifications (12+): Technical Quality, Privacy, User Data Training, Policy Enforcement
January 11, 2030 - May 18, 2026
Cool Hunter - Trend Research
January 11, 2030 - May 18, 2026
Social Media Management - HubSpot
January 11, 2030 - May 18, 2026
General English - IBAT College Dublin
January 11, 2030 - May 18, 2026

Industry Experience

Media & Entertainment, Retail, Financial Services, Professional Services, Education