Available to hire
As a driven professional with an ENTJ-A personality and extensive experience in international firms, I am that remote worker dedicated to enhancing your business, whether it’s a startup, enterprise, or small gig. My comprehensive skill set, strong work ethic, and unwavering professional standards enable me to deliver remarkable results.
I’m a self-starter passionate about contributing to your team and mastering my field, with a proven track record in operations, sales support, data analytics, content creation, and digital marketing across APAC and global markets.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Indonesian
Fluent
English
Fluent
French
Beginner
Work Experience
Independent Virtual Assistant at Self-Employed (California, Remote)
July 1, 2024 - December 31, 2024Specialized in WordPress content creation and SEO optimization to drive traffic and improve web visibility. Conducted Facebook (Meta) ads analysis and ad-hoc research to optimize campaign performance. Drafted compelling LinkedIn job postings to attract top talent. Researched grant opportunities, securing funding for startup projects.
Virtual Assistant at Virtary Agency
January 1, 2022 - December 31, 2023West Java-based Virtual Assistant supporting CRM (Salesforce), Google Workspace, and content creation. Facilitated sales inquiries to drive sales, designed furniture visuals on Chair Builder.net for pitches, streamlined email communications, and generated Instagram content ideas.
Coordinator, Order to Cash / Modern Trade & Reporting Analyst at West Java, Indonesia
January 1, 2023 - PresentExecuted cash fill rate improvements, boosting order accuracy. Developed master data reports for Modern Trade channel. Contributed to air freight and range availability projects, enhancing logistics efficiency. Conducted price dispute analysis, resolving outstanding issues effectively.
Customer Service at L'Oreal Manufacturing (Indonesia) / Jakarta
January 1, 2013 - December 31, 2014Cultivated strong customer relationships, enhancing loyalty across APAC. Optimized goods allocation with warehouse team, reducing delivery lead times. Coordinated supply chain operations, improving overall manufacturing flow.
Business Development / Sales at Yogyakarta, Indonesia
January 1, 2017 - December 31, 2023Developed strategic plans driving sustainable business growth. Cultivated strong customer relationships to enhance sales performance. Implemented effective sales strategies that boosted revenue. Optimized inventory processes, ensuring efficient stock management. Generated leads via social media and TikTok campaigns, reaching 15 creators with 100K+ views for shayk.app. Recruited 10 candidates in 20 hours, optimizing hiring for a startup. Conducted 38 outbound survey calls in 4 days, driving client insights.
Order to Cash Modern Trade & Reporting Analyst
January 1, 2023 - PresentExecuted cash fill rate, developed comprehensive master data reports for Modern Trade channel, and contributed to reporting and insights.
Independent Virtual Assistant at California (Remote)
July 1, 2024 - December 31, 2024Specialized in WordPress content creation and SEO optimization to drive traffic and improve web visibility. Conducted Facebook (Meta) ads analysis and ad-hoc research. Drafted LinkedIn job postings to attract top talent. Researched grant opportunities, securing funding for startup projects.
Customer Service at Mondelēz Indonesia
January 1, 2015 - December 31, 2017Cultivated strong customer relationships, enhancing loyalty across APAC; optimized goods allocation with warehouse team, reducing delivery and lead times.
Strategic Planner / Business Development at Yogyakarta
January 1, 2017 - December 31, 2023Developed strategic plans driving sustainable business growth; cultivated strong customer relationships to enhance sales performance; implemented effective sales strategies that boosted revenue.
West Java Coordinator at Mondelez Indonesia
December 4, 2017 - PresentCoordinated West Java operations and supported order-to-cash processes; improved delivery accuracy and lead times.
Order to Cash / Modern Trade & Reporting Analyst at Site On It (Southern California)
January 1, 2023 - PresentExecuted cash fill rate; enhanced order accuracy and reporting; supported Modern Trade operations and CRM processes.
Independent Virtual Assistant at Self-employed (California Remote)
July 1, 2024 - December 31, 2024Specialized in WordPress content creation and SEO optimization; generated social media content and ad-hoc research to support campaigns.
West Java Virtual Assistant at Virtary Agency
January 1, 2022 - December 31, 2023Provided virtual assistant support; managed CRM and data tasks; created content calendars and social media ideas.
West Java Coordinator
January 1, 2023 - PresentOrder to Cash Modern Trade & Reporting Analyst; Executed Cash Fill Rate, boosting order accuracy. Developed master data reports for Modern Trade channel. Contributed Air Freight and Range Availability projects, enhancing logistic efficiency. Conducted Price Dispute Analysis, resolving outstanding issues effectively.
Customer Service at PT Mondelez Indonesia
January 1, 2015 - December 31, 2017Cultivated strong customer relationships, enhancing loyalty across APAC countries. Optimized goods allocation with warehouse team, reducing delivery and lead times. Coordinated supply chain operations, improving overall manufacturing flow.
Becoming Professional at Jababeka PTY
January 1, 2013 - December 31, 2014Becoming Professional VA; professional development and onboarding activities related to administrative and operational support.
Business Development / Sales at Yogyakarta
January 1, 2017 - December 31, 2023Developed strategic plans driving sustainable business growth. Cultivated strong customer relationships to enhance sales performance. Optimized inventory with warehousing, improving lead times. Coordinated supply chain operations to improve manufacturing flow.
Sales Support at Site On It
January 1, 2023 - PresentSupported sales operations, order processing and customer engagement; contributed to improved delivery timelines and accuracy.
Data Analytics / Master Data Reporting Developer
January 1, 2020 - PresentDeveloped comprehensive master data reports for the Modern Trade channel; generated insights to support business decisions.
Independent Virtual Assistant at Self-Employed / Client-based
July 1, 2024 - December 31, 2024Specialized in WordPress content creation and SEO optimization to drive traffic and improve web visibility. Conducted Facebook (Meta) ads analysis and ad-hoc research to optimize campaign performance. Drafted compelling LinkedIn job postings to attract top talent. Researched grant opportunities, securing funding for startup projects.
Customer Service at Mondelēz Indonesia (Mondelēz International)
January 1, 2015 - December 31, 2017Cultivated strong customer relationships across APAC; optimized goods allocation with warehouse team, reducing lead times; coordinated supply chain operations to improve manufacturing flow.
Administrative / Virtual Assistant at L'Oréal Indonesia (L’Oréal Manufacturing) via Jababeka
January 1, 2013 - December 31, 2014Early-career professional assistant supporting admin tasks and cross-functional coordination; contributing to process improvements.
Sales & Marketing Consultant
January 1, 2020 - December 31, 2023Developed strategic plans driving sustainable business growth; cultivated strong customer relationships; implemented effective sales strategies; optimized inventory processes; generated leads via social media and TikTok campaigns, reaching 15 creators with 100K+ views.
Education
Bachelor of Science in Management at President University
January 1, 2012 - February 5, 2015Bachelor of Science in Management at President University
January 11, 2030 - April 7, 2026Bachelor of Science in Management at President University
January 11, 2030 - April 7, 2026Qualifications
Data Analytics Certification
January 1, 2023 - February 5, 2026Bachelor of Science in Management
January 11, 2030 - February 5, 2026Project Management Tools (Notion, Coda, Attio, Airtable)
January 11, 2030 - February 5, 2026WordPress Content Creation & SEO Optimization
January 11, 2021 - February 5, 2021Microsoft Office
January 11, 2030 - April 7, 2026ChatGPT (AI Tools) Proficiency
January 11, 2030 - April 7, 2026Industry Experience
Manufacturing, Retail, Software & Internet, Transportation & Logistics, Professional Services, Media & Entertainment, Education, Other
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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