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Hi there! I’m Ariel, a customer-focused professional with hands-on experience in remote support, onboarding, and teaching. I enjoy building strong client relationships, solving problems, and streamlining processes to help people succeed. I’m always excited to learn and grow, explore new tools, and deliver engaging learning experiences and high-quality customer service that make a real impact.…Hi there! I’m Ariel, a customer-focused professional with hands-on experience in remote support, onboarding, and teaching. I enjoy building strong client relationships, solving problems, and streamlining processes to help people succeed. I’m always excited to learn and grow, explore new tools, and deliver engaging learning experiences and high-quality customer service that make a real impact.

Ariel Joseph

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Hi there! I’m Ariel, a customer-focused professional with hands-on experience in remote support, onboarding, and teaching. I enjoy building strong client relationships, solving problems, and streamlining processes to help people succeed. I’m always excited to learn and grow, explore new tools, and deliver engaging learning experiences and high-quality customer service that make a real impact.…Hi there! I’m Ariel, a customer-focused professional with hands-on experience in remote support, onboarding, and teaching. I enjoy building strong client relationships, solving problems, and streamlining processes to help people succeed. I’m always excited to learn and grow, explore new tools, and deliver engaging learning experiences and high-quality customer service that make a real impact.

Available to hire

Hi there! I’m Ariel, a customer-focused professional with hands-on experience in remote support, onboarding, and teaching. I enjoy building strong client relationships, solving problems, and streamlining processes to help people succeed.

I’m always excited to learn and grow, explore new tools, and deliver engaging learning experiences and high-quality customer service that make a real impact.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Customer Experience & Sales Support Representative at Driasi

April 20, 2023 - August 20, 2025

Provided high-volume remote customer support via live chat, phone, and email; built trust-based client relationships, explained products, resolved account issues, and processed purchases. Managed order follow-ups, product inquiries, and customer feedback to improve retention. Resolved payment disputes and coordinated with internal teams for fast resolutions. Achieved customer satisfaction scores above 90%. Logged interactions and managed workflows using CRM tools (Salesforce, HubSpot).

Administrative & Customer Support Assistant at Ministry of Labour – On the Job Training Division

February 20, 2022 - March 20, 2023

On-the-job onboarding for new employees and trainees; ensured documentation was accurate and complete. Communicated with clients and internal departments to coordinate scheduling and status updates. Managed digital records, maintained spreadsheets, and improved file organization for efficiency. Assisted with public inquiries regarding program eligibility and application follow-ups.

Sales Clerk / Customer Associate at Feroza's Furniture Store

July 20, 2021 - January 20, 2022

Assisted walk-in and phone customers with product selection, delivery scheduling, and warranty registration. Maintained client relationships by providing clear, friendly communication and after-sales support. Managed daily sales entries, inventory checks, and cash register reconciliation.

Teaching & Engagement Assistant at Kindergarten J Preschool

September 20, 2020 - June 20, 2021

Early learning instruction and classroom engagement activities. Developed interpersonal and communication skills through daily interaction with parents and children.

Customer Experience & Sales Support Representative (Remote)

April 20, 2023 - August 20, 2025

Delivered high-volume customer support via live chat, phone, and email; built trust-based relationships; resolved product issues; completed purchases; managed order follow-ups and product inquiries; handled payment disputes; achieved customer satisfaction scores above 90% using Salesforce and HubSpot to log interactions and manage workflows.

Sales Clerk / Customer Associate at Feroza’s Furniture Store

July 20, 2021 - January 20, 2022

Assisted walk-in and phone customers with product selection, delivery scheduling, and warranty registration; maintained client relationships through clear, friendly communication and after-sales support; managed daily sales entries, inventory checks, and cash register reconciliation.