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I am a Quality Assurance and ICT professional with 1 year of experience supporting digital health systems and performing software testing. I specialize in manual testing, test case design, defect reporting, and coordinating UAT to ensure software quality through structured QA processes. I also automate digital health workflow validation using Selenium with Python and provide first-line technical support and troubleshooting across platforms such as eCHIS, the Smart Health App, LMS, and TOM.…I am a Quality Assurance and ICT professional with 1 year of experience supporting digital health systems and performing software testing. I specialize in manual testing, test case design, defect reporting, and coordinating UAT to ensure software quality through structured QA processes. I also automate digital health workflow validation using Selenium with Python and provide first-line technical support and troubleshooting across platforms such as eCHIS, the Smart Health App, LMS, and TOM.

Joan Arimpa

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I am a Quality Assurance and ICT professional with 1 year of experience supporting digital health systems and performing software testing. I specialize in manual testing, test case design, defect reporting, and coordinating UAT to ensure software quality through structured QA processes. I also automate digital health workflow validation using Selenium with Python and provide first-line technical support and troubleshooting across platforms such as eCHIS, the Smart Health App, LMS, and TOM.…I am a Quality Assurance and ICT professional with 1 year of experience supporting digital health systems and performing software testing. I specialize in manual testing, test case design, defect reporting, and coordinating UAT to ensure software quality through structured QA processes. I also automate digital health workflow validation using Selenium with Python and provide first-line technical support and troubleshooting across platforms such as eCHIS, the Smart Health App, LMS, and TOM.

Available to hire

I am a Quality Assurance and ICT professional with 1 year of experience supporting digital health systems and performing software testing. I specialize in manual testing, test case design, defect reporting, and coordinating UAT to ensure software quality through structured QA processes.

I also automate digital health workflow validation using Selenium with Python and provide first-line technical support and troubleshooting across platforms such as eCHIS, the Smart Health App, LMS, and TOM.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Language

Work Experience

Regional Digital Health Support Officer at Living Goods Uganda

April 1, 2024 - March 31, 2026

Designed and documented test cases based on workflow changes and improvements. Coordinated User Acceptance Testing (UAT) and collaborated with end users and diverse teams during new workflow releases. Analyzed test results and reported defects using JIRA. Provided technical support and troubleshooting across digital health platforms including eCHIS, Smart Health App, LMS, and TOM, ensuring issues were identified, documented, and resolved to support reliable system operation.

Regional Digital Health Support Officer (Consultant) at Living Goods Uganda

April 1, 2023 - April 1, 2024

Participated in testing and validation during system upgrades. Supported UAT testing processes and provided feedback to development teams. Trained staff on JIRA and digital health systems for issue tracking and system use. Provided first-line support and troubleshooting for branch teams.

Consultant – Regional Digital Health Support Officer at Living Goods Uganda

April 1, 2023 - April 1, 2024

Participated in testing and validation during system upgrades. Supported UAT testing processes and provided feedback to development teams. Trained staff on JIRA and digital health systems for effective issue tracking and system usage. Provided first-line support and troubleshooting for branch teams to maintain continuity of service and improve adoption of digital health tools.