Enthusiastic, Quick learner, and Trustworthy IT Infrastructure Engineer providing technical support within a fast-paced environment willing to exceeds the customer expectations ensuring that all systems are operating at optimum level with minimal or no downtime.

Arjun Tamang

Enthusiastic, Quick learner, and Trustworthy IT Infrastructure Engineer providing technical support within a fast-paced environment willing to exceeds the customer expectations ensuring that all systems are operating at optimum level with minimal or no downtime.

Available to hire

Enthusiastic, Quick learner, and Trustworthy IT Infrastructure Engineer providing technical support within a fast-paced environment willing to exceeds the customer expectations ensuring that all systems are operating at optimum level with minimal or no downtime.

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Work Experience

Infrastructure Engineer at Cencora
March 1, 2022 - November 11, 2025
Collaborates with IT and IT Security to implement and support technology solutions; participates in major incidents and resolves issues with minimal production impact; troubleshoots with vendors for RCA; handles escalated issues from Service Desk; administers multiple Linux distros and Windows servers; manages file systems, permissions, processes, networks, and logs; performs server builds, upgrades, decommissioning, and monthly security patching; manages DNS/DHCP/TCP-IP; works with private/public clouds (VMware/Azure); uses Python, PowerShell, and Git for automation; manages Microsoft Entra ID, Azure services, VNET, and blob storage; works with Aruba, Cisco, and VeloCloud; deploys Palo Alto Firewall, NSX-T, NSG; bulk AD user/group creation using PowerShell; uses SCCM for security patching; supports data backup recovery with Cohesity, Zerto, Dell EMC, and Pure storage; uses ServiceNow for incident/request/change management.
IT support Officer at Enviro Acoustics Pty. Ltd.
March 1, 2022 - March 1, 2022
Creates and manages user accounts, enforces password policies, configures PCs and networking devices; handles Active Directory and Group Policy; provides first-line user support via phone, email, and remote access; logs incidents in internal ticketing system and communicates timelines; troubleshoots issues, escalates when required; handles Outlook setup, licensing coordination, and vendor coordination for upgrades; supports remote users via VPN, Teams, Zoom, AnyDesk.

Education

Bachelor of Business and Information System at Australian Institute of Higher Education, Sydney
July 1, 2018 - July 1, 2021

Qualifications

Cisco Certified Network Associate
January 11, 2030 - November 11, 2025

Industry Experience

Software & Internet, Professional Services, Education