Hello! I’m Arminder Singh, a customer-focused retail and IT professional with 5+ years of combined experience in technical support, device repair, and front-line customer service. I enjoy turning complex product features into clear, user-friendly benefits, and I troubleshoot issues to help customers get back on track quickly. I’m comfortable working in fast-paced environments and I’m known for delivering friendly, results-driven service during peak hours and weekends. I’m reliable, punctual, and a strong team player who can adapt to flexible schedules while supporting sales targets and after-sales assistance. I value clear communication with both technical and non-technical customers and I’m always eager to learn new products and tools to better serve clients and colleagues.

Arminder Singh

Hello! I’m Arminder Singh, a customer-focused retail and IT professional with 5+ years of combined experience in technical support, device repair, and front-line customer service. I enjoy turning complex product features into clear, user-friendly benefits, and I troubleshoot issues to help customers get back on track quickly. I’m comfortable working in fast-paced environments and I’m known for delivering friendly, results-driven service during peak hours and weekends. I’m reliable, punctual, and a strong team player who can adapt to flexible schedules while supporting sales targets and after-sales assistance. I value clear communication with both technical and non-technical customers and I’m always eager to learn new products and tools to better serve clients and colleagues.

Available to hire

Hello! I’m Arminder Singh, a customer-focused retail and IT professional with 5+ years of combined experience in technical support, device repair, and front-line customer service. I enjoy turning complex product features into clear, user-friendly benefits, and I troubleshoot issues to help customers get back on track quickly. I’m comfortable working in fast-paced environments and I’m known for delivering friendly, results-driven service during peak hours and weekends.

I’m reliable, punctual, and a strong team player who can adapt to flexible schedules while supporting sales targets and after-sales assistance. I value clear communication with both technical and non-technical customers and I’m always eager to learn new products and tools to better serve clients and colleagues.

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Language

English
Fluent

Work Experience

Website & Software Specialist at Allans’s Landscaping
July 1, 2025 - Present
Maintain and update the company website and booking tools to improve customer experience and reduce booking errors. Provide software support and staff training to streamline daily operations. Translate technical features into customer-facing benefits during staff demos and support calls.
IT Technician at Belle Plaine Granite
April 1, 2025 - October 21, 2025
Provided IT support for a fully automated production shop, diagnosing and repairing workstations, printers, and network hardware to minimize downtime. Implemented and documented installation and troubleshooting procedures to accelerate issue resolution. Delivered on-the-spot training to staff to reduce repeat issues and increase equipment uptime.
Freelance Web Developer & Repair Technician at Self-Employed
June 1, 2022 - Present
Provide combined web development and device repair services for clients, handling both front-end website projects and hardware/software repairs for smartphones and PCs. Design and develop responsive websites using WordPress and Framer; implement integrations such as Google Sheets, multi-step forms, and booking/order workflows to streamline client operations. Perform smartphone repairs and PC repairs, troubleshoot software issues, remove malware, optimize performance, and ensure secure configurations. Manage client appointments, parts sourcing, project timelines, basic bookkeeping, and client communication to ensure timely delivery and satisfaction.
Customer Service Representative at Walmart (North Regina)
July 1, 2023 - October 21, 2025
Handled customer transactions, returns, and inquiries with professionalism and accuracy. Supported floor operations and collaborated with team members to maintain store standards and speed of service. Resolved customer complaints calmly and escalated issues when necessary to ensure satisfaction.
Deskside Support Analyst at Saint Ann College (Palia Kalan)
April 1, 2022 - October 21, 2025
Provided technical support for faculty and students, resolving desktop, laptop, printer, and peripheral issues. Managed Active Directory user accounts and assisted with group policy tasks. Created documentation and user guides; delivered hands-on training to improve first-contact resolution.

Education

Diploma in Computer Science at University of Regina
May 1, 2022 - May 1, 2024

Qualifications

CompTIA A+
January 11, 2030 - October 21, 2025
CompTIA A+
January 11, 2030 - October 21, 2025

Industry Experience

Retail, Software & Internet, Education, Professional Services