Arnaud Chauveau

Infrastructure Analyst - Level 1 at S.C.C.

Infrastructure support for a multi-client project in FR/EN; install, configure and maintain integrity and availability of infrastructure (servers, switches, routers, applications, etc.); perform monthly updates/patches; establish security policies; create/update documentation; coordinate with tier suppliers; ensure backups and recovery strategies; monitor network traffic and security threats.

System Administrator - Level 2 at S.C.C.

Infrastructure support for a multi-client project in FR/EN; provide 2nd line support; monitor system events to ensure functionality, availability and QoS; perform advanced diagnostics during incidents; handle client incidents and requests per SLAs; ensure rapid responses to major incidents or security events; create and maintain up-to-date documentation and diagrams; apply tools and methodologies; escalate as needed; leverage experience to resolve technical issues.

Infrastructure Analyst - Level 1 at S.C.C. Iasi, Romania

Installing, configuring and maintaining the integrity and availability of infrastructure equipment (servers, switches, routers, applications, etc.); perform monthly updates/patches to maintain security and compliance; establish security procedures to avoid unauthorized access; create and maintain documentation; coordinate with tier suppliers or partners to solve problems and queries; backups and recovery strategies; monitor network traffic and security threats; ensure availability and compliance.

System Administrator - Level 2 at S.C.C. Iasi, Romania

2nd line infrastructure support for a multi-client project in FR/EN; oversee system events to ensure functionality, availability and quality of service; perform advanced diagnostics during incidents and emergencies; handle client incidents and requests per defined SLAs; ensure rapid responses to major incidents or security events; create and maintain up-to-date documentation; apply tools and methodologies; escalate to next level of support when necessary; leverage experience to resolve technical issues; Aruba certifications include ACSA, ACA-CA, ACA-NS.

Infrastructure Analyst - Level 1 at S.C.C.

Infrastructure support for multi-client FR/EN; install/configure/maintain integrity and availability of infrastructure (servers, switches, routers, applications, etc.); perform monthly updates/patches; implement security procedures; documentations; coordinate with suppliers/partners; ensure backups and recovery strategies; monitor network traffic and security threats.

System Administrator - Level 2 at S.C.C.

Infrastructure support for multi-client FR/EN; 2nd line system support; monitor events for functionality and QoS; advanced diagnostics during incidents and emergencies; handle client incidents/requests per SLAs; ensure rapid responses to major incidents or security events; create/update documentation and diagrams; apply tools/methodologies; escalate as needed; leverage experience to resolve issues; Credly certifications in Aruba security/Networking.

Customer Service Advisor at S.C.C.

IT support for a dedicated client in FR/EN; act as single point of contact; diagnose, troubleshoot and resolve basic issues; escalate unresolved issues; respond to incidents/requests via phone, email or ticketing systems; assist with system access, software installation and configuration; document and track issues and resolutions; maintain high customer satisfaction; collaborate with technical teams; contribute to process improvements; deliver trainings for new agents.

Customer Service Advisor at S.C.C. Iasi, Romania

IT support for a dedicated FR/EN client; single point of contact; diagnose, troubleshoot hardware and software issues; escalate unresolved issues to higher-level teams; respond to incidents and requests via phone, email or ticketing systems; assist users with system access and software installation; document issues and resolutions; provide training and contribute to process improvements.

Customer Service Advisor at S.C.C.

IT support for a dedicated client in FR/EN; single point of contact; diagnose/troubleshoot hardware and software issues; escalate unresolved issues; manage incidents/requests via phone, email or ticketing systems; assist with system access and software configuration; document interactions and maintain customer satisfaction; collaborate with other technical teams; contribute to process improvements; deliver trainings for new agents.

Offset Press Operator at B.D.M. Imprimeurs / Grafipolis

Set up and operate offset printing presses; prepare plates, adjust pressure and registration, manage feed and delivery; monitor production runs for quality; perform maintenance; troubleshoot issues on the press; inspect printed products for quality control; prepare production for delivery.

Offset PR Operator at B.D.M. Imprimeurs / Grafipolis, Les Épesses, France

Set up and operate a sheet-fed offset printing press to print single-color, two-color, or multicolor works; prepare press by installing plates, adjusting pressure and register, setting feed and delivering levels, and loading paper stock; monitor press during production; inspect printed products for quality control; perform maintenance on printers and equipment; troubleshoot issues and take corrective actions; prepare production orders for delivery.

Offset Printer Operator at B.D.M. Imprimeurs / Grafipolis

Set up and operate a sheet-fed offset printing press; prepare plates, adjust press settings, load materials; monitor production for quality; perform maintenance; troubleshoot issues; review job orders and prepare color mixtures; ensure production readiness and timely delivery.

Customer Service Advisor at CapGemini

IT support for a multi-client project in FR; act as single point of contact; diagnose, troubleshoot and resolve issues; escalate when needed; manage incidents/requests via phone, email or ticketing systems; assist users with system access and software configuration; document interactions and maintain high customer satisfaction; collaborate with other teams; contribute to process improvement; provide trainings.

Customer Service Advisor at CapGemini - Katowice, Poland

IT support for a multi-client project in FR; act as a single point of contact for customers; diagnose, troubleshoot hardware and software issues; escalate unresolved issues to higher-level support teams; respond to incidents and requests via phone, email or ticketing systems; assist users with system access and software installation; document interactions and resolutions; train new incoming agents.

Customer Service Advisor at CapGemini

IT support for a multi-client project in FR; act as single point of contact; diagnose and resolve hardware/software issues; escalate to higher-level teams; manage incidents/requests via multiple channels; assist with system access and software installation; document issues and maintain high customer satisfaction; provide trainings and support to new agents.

Graphic Designer at Lords of Design

Graphic conception; study design briefs and requirements; schedule projects and budget; conceptualize visuals; present ideas to artistic director; develop graphics using software or by hand; collaborate with copywriters and art director; test graphics and iterate; ensure final designs are on-brand.

Graphic Designer at Lords of Design, Paris, France

Graphic conception; study design briefs and budget constraints; conceptualize visuals; prepare and present ideas to the artistic director; develop graphic products; collaborate with copywriters and the artistic director to produce final designs; test graphics and amend after feedback; ensure final graphics are visually appealing and on-brand.

Graphic Designer at Lords of Design

Graphic conception; study design briefs and budgets; conceptualize visuals; present ideas; develop graphic products; collaborate with art director; test graphics and refine after feedback; ensure final outputs are on-brand and visually appealing.

Graphic Designer at Konfiture

Graphic conception; execute visuals; develop graphic products; test graphics and revise; ensure visuals are on-brand.

Graphic Designer at Konfiture

Graphic conception; execute visuals; develop graphic products; test graphics; ensure visuals are on-brand.