Graphic design and web design professional and U.S. Coast Guard veteran with a BA focused on Web Design. Skilled in Adobe Creative Suite, HTML5, CSS/SCSS, JavaScript, and typography, with a strong background in client communication, project execution, and deadline-driven work. Comfortable bridging design and implementation—supporting customers end-to-end, managing projects, and collaborating with teams. Seeking an entry-level graphic or web design role that leverages both education and leadership experience from military and customer-facing positions.

Arnold Marten

Graphic design and web design professional and U.S. Coast Guard veteran with a BA focused on Web Design. Skilled in Adobe Creative Suite, HTML5, CSS/SCSS, JavaScript, and typography, with a strong background in client communication, project execution, and deadline-driven work. Comfortable bridging design and implementation—supporting customers end-to-end, managing projects, and collaborating with teams. Seeking an entry-level graphic or web design role that leverages both education and leadership experience from military and customer-facing positions.

Available to hire

Graphic design and web design professional and U.S. Coast Guard veteran with a BA focused on Web Design. Skilled in Adobe Creative Suite, HTML5, CSS/SCSS, JavaScript, and typography, with a strong background in client communication, project execution, and deadline-driven work.

Comfortable bridging design and implementation—supporting customers end-to-end, managing projects, and collaborating with teams. Seeking an entry-level graphic or web design role that leverages both education and leadership experience from military and customer-facing positions.

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Work Experience

Customer Service Representative
April 1, 2021 - Present
Provides customer service support and resolves inquiries quickly while maintaining customer satisfaction and loyalty. Supports scheduling and account assistance workflows in a fast-paced environment and communicates effectively with customers and internal teams.
General Manager at West Marine | West Marine, Inc
January 1, 2019 - January 1, 2021
Delivered exceptional customer service and resolved customer issues and complaints quickly. Provided expert product advice to boaters and supported store operations with an emphasis on customer experience and responsiveness.
General Manager at West Marine | West Marine, Inc - Duluth
January 1, 2019 - January 1, 2021
Delivered exceptional customer service, quickly resolved customer issues and complaints, and provided expert product advice to boaters. Managed service quality and customer experience while supporting daily operations.
Product Advisor / Exam Scheduling Support at HCL - Duluth, MN
January 1, 2010 - January 1, 2012
Delivered great customer service by quickly scheduling exam dates and assisting customers with their accounts to ensure satisfaction and continued loyalty.
General Manager / Tour Boat Operations Manager at VISTA FLEET - Duluth, MN
January 1, 2006 - January 1, 2012
Managed a tour boat excursion company serving over 700,000 riders each season and generating over $5M annually with 60 seasonal employees. Oversaw operations and workforce to ensure consistent service delivery.
Commanding Officer / Command Chief at United States Coast Guard
January 1, 2006 - January 1, 2012
Commanded two Search and Rescue units, directed successful missions, and earned multiple awards for readiness and operations. Led anti-terrorism training programs and served as Command Chief, managing enlisted-command relations, disciplinary reviews, and personnel evaluations.
Tour Boat Excursion Company Manager at Vista Fleet - Duluth, MN
January 1, 2006 - January 1, 2012
Managed a tour boat excursion company serving over 700,000 riders per season and generating more than $5M annually with 60 seasonal employees. Led operations and staffing to deliver reliable customer experiences and maintain operational readiness.

Education

Bachelor of Arts in Graphic Design at SNHU
May 3, 2021 - October 22, 2023
Associate Degree Applied Science - Computer and Web Programming at Lake Superior College
January 9, 2023 - May 31, 2026

Qualifications

BA Graphic Design
May 1, 2021 - November 30, 2023
Coast Guard Commendation Medal (2)
January 11, 2030 - July 24, 2026
Coast Guard Achievement Medal
January 11, 2030 - July 24, 2026
Commandant's Letter of Commendation
January 11, 2030 - July 24, 2026
Military Outstanding Volunteer Medal
January 11, 2030 - July 24, 2026
Coast Guard Commendation Medal (2)
January 11, 2030 - July 24, 2026
Coast Guard Achievement Medal
January 11, 2030 - July 24, 2026
Commandant's Letter of Commendation
January 11, 2030 - July 24, 2026
Military Outstanding Volunteer Medal
January 11, 2030 - July 24, 2026

Industry Experience

Government, Transportation & Logistics, Retail, Non-Profit Organization, Software & Internet, Professional Services
    Logo Project for Graphic Designer
    logo graphicdesigner illustrator branding
    Desktop Publishing
    Concept to create a print layout of a restaurant menu and brochure that appeals to high-end clientele and includes insights into their culture while delivering on the promise of creativity, conversation, and quality.
    Desktop Publishing
    Concept to create a print layout of a restaurant menu and brochure that appeals to high-end clientele and includes insights into their culture while delivering on the promise of creativity, conversation, and quality. graphicdesigner branding illustrator designer
    Desktop Publishing
    Concept to create a print layout of a restaurant menu and brochure that appeals to high-end clientele and includes insights into their culture while delivering on the promise of creativity, conversation, and quality. graphicdesigner branding illustrator designer
    Digital Ads
    My aim was to create a visually appealing and cohesive piece, which involved careful consideration of color, shape, balance, unity, and emphasis. I maintained consistency in messaging and colors to ensure that the design was cohesive across different media. Overall, I incorporated a background image that reflects the location where the adventure sports activities could take place, aiming to create a feeling of action and movement. Consequently, I selected a wave image as the background. As for the other images, I opted for squares/rectangles with strokes using colors provided by the client. graphicdesigner branding illustrator designer
    Star Logo
    Concept to create a logo and brand identity for a client, taking into consideration the needs and requirements of the client as well as applying the psychology of design to communicate the message you intend to the client’s audience. The final piece will be a designed portfolio to be delivered to your selected client and will include the logo you designed in black and white and color formats, uses of the logo symbol, logo do’s and don’ts, and applications of the logo into stationery items. The portfolio will also include the brand identity information by labeling the fonts, color palette, and logo usage. logo graphicdesigner illustrator designer