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I am a detail-oriented business analyst focused on turning data into clear insights. I have over 6 years of experience across FinTech, Telecommunications, and Banking, translating complex business needs into functional specs, user stories, and process flows. I thrive in Agile (Scrum) and Waterfall environments and enjoy collaborating with stakeholders to drive data-driven decisions. Beyond the numbers, I mentor junior analysts, lead cross-functional teams, and design dashboards in Power BI and Tableau that track KPIs and improve efficiency. I’ve delivered projects resulting in 20% cost savings and 30% faster reporting, and I’m committed to continuous improvement and strong change management.…I am a detail-oriented business analyst focused on turning data into clear insights. I have over 6 years of experience across FinTech, Telecommunications, and Banking, translating complex business needs into functional specs, user stories, and process flows. I thrive in Agile (Scrum) and Waterfall environments and enjoy collaborating with stakeholders to drive data-driven decisions. Beyond the numbers, I mentor junior analysts, lead cross-functional teams, and design dashboards in Power BI and Tableau that track KPIs and improve efficiency. I’ve delivered projects resulting in 20% cost savings and 30% faster reporting, and I’m committed to continuous improvement and strong change management.

Ashante Parker

Data Analyst, Data Collector, Digital Producer, +7

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I am a detail-oriented business analyst focused on turning data into clear insights. I have over 6 years of experience across FinTech, Telecommunications, and Banking, translating complex business needs into functional specs, user stories, and process flows. I thrive in Agile (Scrum) and Waterfall environments and enjoy collaborating with stakeholders to drive data-driven decisions. Beyond the numbers, I mentor junior analysts, lead cross-functional teams, and design dashboards in Power BI and Tableau that track KPIs and improve efficiency. I’ve delivered projects resulting in 20% cost savings and 30% faster reporting, and I’m committed to continuous improvement and strong change management.…I am a detail-oriented business analyst focused on turning data into clear insights. I have over 6 years of experience across FinTech, Telecommunications, and Banking, translating complex business needs into functional specs, user stories, and process flows. I thrive in Agile (Scrum) and Waterfall environments and enjoy collaborating with stakeholders to drive data-driven decisions. Beyond the numbers, I mentor junior analysts, lead cross-functional teams, and design dashboards in Power BI and Tableau that track KPIs and improve efficiency. I’ve delivered projects resulting in 20% cost savings and 30% faster reporting, and I’m committed to continuous improvement and strong change management.

Available to hire

I am a detail-oriented business analyst focused on turning data into clear insights. I have over 6 years of experience across FinTech, Telecommunications, and Banking, translating complex business needs into functional specs, user stories, and process flows. I thrive in Agile (Scrum) and Waterfall environments and enjoy collaborating with stakeholders to drive data-driven decisions.

Beyond the numbers, I mentor junior analysts, lead cross-functional teams, and design dashboards in Power BI and Tableau that track KPIs and improve efficiency. I’ve delivered projects resulting in 20% cost savings and 30% faster reporting, and I’m committed to continuous improvement and strong change management.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Business Analyst, Enterprise Solutions at PayFacto Payments Inc

March 1, 2022 - November 6, 2025

Analyzed and translated complex business requirements into functional specifications, user stories, and detailed process maps for development teams. Partnered with cross-functional stakeholders, project managers, and developers to ensure alignment of requirements with business objectives. Conducted business process analysis, identifying inefficiencies and recommending improvements that resulted in 20% cost savings and increased operational efficiency. Designed and implemented data-driven reports and dashboards using Power BI and Tableau to track KPIs, enabling informed cross-departmental decision-making. Facilitated UAT and provided actionable feedback to IT teams, ensuring successful software deployments and enhancements. Led cross-functional teams to deliver innovative business solutions, resulting in a 15% productivity increase and streamlined workflows. Resolved recurring operational issues through root cause analysis, reducing delays by 20%, and mentored junior analysts to enhance

Business Analyst, System Integrations at Rogers Communications Inc.

February 1, 2022 - February 1, 2022

Modeled business processes and system interactions using UML (use case, activity, and sequence diagrams), reducing requirement clarification cycles by 25%. Collaborated with development teams to review API specifications, data schemas, and integration design documents, ensuring accurate reflection of business needs in technical solutions. Managed requirements documentation for system integration initiatives, translating needs into functional specifications, user stories, and process flows. Developed a foundational understanding of system development and integration processes for mobile applications and web portals, including key stages of the software data lifecycle (SDLC), enabling effective collaboration with technical teams. Supported QA, UAT, and release phases by analyzing defects and validating requirements, ensuring smooth system deployments. Participated actively in Agile ceremonies (sprint planning, backlog refinement, and retrospectives), supporting iterative delivery and con

Jnr Business Analyst, Client Onboarding Specialist at Canadian Imperial Bank of Commerce

January 1, 2019 - January 1, 2019

Partnered with senior analysts and project managers to document business requirements, process flows, and user stories for client onboarding enhancements. Gathered and documented client requirements, translating business needs into functional configurations and ensuring alignment with company policies and regulatory standards. Coordinated with IT and product teams to support system setup, data migration, and testing activities for new client implementation. Supported pilot testing of new customer relationship management (CRM) features and integrations, gathering user feedback and recommending system enhancements. Collaborated with internal teams to develop standard operating procedures (SOPs) and training materials for consistent client handling. Conducted data validation and quality checks to ensure accuracy and compliance before go-live, minimizing post-deployment issues. Identified recurring client pain points and proposed automation opportunities using Salesforce CRM and workflow o