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Versatile and reliable professional with a passion for operational excellence across office management, customer service, and patient services. Recognized for a proven track record of performing job duties with impeccable accuracy and attention to detail. Expertly manages competing priorities and resolves complex issues efficiently in fast-paced settings while maintaining a standard of superior customer service. A confident communicator and fast learner, ready to be a valuable asset to your company.…Versatile and reliable professional with a passion for operational excellence across office management, customer service, and patient services. Recognized for a proven track record of performing job duties with impeccable accuracy and attention to detail. Expertly manages competing priorities and resolves complex issues efficiently in fast-paced settings while maintaining a standard of superior customer service. A confident communicator and fast learner, ready to be a valuable asset to your company.

Ashley Dantin

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Versatile and reliable professional with a passion for operational excellence across office management, customer service, and patient services. Recognized for a proven track record of performing job duties with impeccable accuracy and attention to detail. Expertly manages competing priorities and resolves complex issues efficiently in fast-paced settings while maintaining a standard of superior customer service. A confident communicator and fast learner, ready to be a valuable asset to your company.…Versatile and reliable professional with a passion for operational excellence across office management, customer service, and patient services. Recognized for a proven track record of performing job duties with impeccable accuracy and attention to detail. Expertly manages competing priorities and resolves complex issues efficiently in fast-paced settings while maintaining a standard of superior customer service. A confident communicator and fast learner, ready to be a valuable asset to your company.

Available to hire

Versatile and reliable professional with a passion for operational excellence across office management, customer service, and patient services. Recognized for a proven track record of performing job duties with impeccable accuracy and attention to detail.

Expertly manages competing priorities and resolves complex issues efficiently in fast-paced settings while maintaining a standard of superior customer service. A confident communicator and fast learner, ready to be a valuable asset to your company.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Beginner

Beginner

Beginner

Language

Work Experience

Patient Service Representative at Concentrix - Oak Street Health

March 1, 2023 - March 1, 2025

Scheduled appointments and assisted with referrals. Ensured HIPAA compliance through proper handling of confidential patient information. Entered inpatient data into the electronic medical record (EMR) system accurately and efficiently. Provided administrative support to nursing staff with filing, faxing, and document scanning.

Customer Service Representative at Paramount Staffing

October 1, 2020 - August 1, 2021

Navigated multiple computer systems and used search tools to find information. Recorded details of inquiries or complaints to keep up-to-date records of customer interactions and transactions. Processed customer adjustments to financial accounts, performed account corrections to resolve customer issues, and completed data entry tasks accurately and timely. Met daily customer service quotas with a focus on quality and assisted customers with product selection by providing detailed information about available products and services.

Office Manager at Allen Bail Bonds

January 1, 2002 - February 1, 2010

Managed office flow by providing direct support to visitors. Drafted and monitored employee scheduling to support effective resource allocation. Maintained accurate payroll records and submitted data to the accounting department for processing. Monitored office supply needs through consistent inventory checks and requisition approvals.