Ashley Dantin

Scheduled appointments and assisted with referrals. Ensured HIPAA compliance through proper handling of confidential patient information. Entered inpatient data into the electronic medical record (EMR) system accurately and efficiently. Provided administrative support to nursing staff with filing, faxing, and document scanning.

Navigated multiple computer systems and used search tools to find information. Recorded details of inquiries or complaints to keep up-to-date records of customer interactions and transactions. Processed customer adjustments to financial accounts, performed account corrections to resolve customer issues, and completed data entry tasks accurately and timely. Met daily customer service quotas with a focus on quality and assisted customers with product selection by providing detailed information about available products and services.

Managed office flow by providing direct support to visitors. Drafted and monitored employee scheduling to support effective resource allocation. Maintained accurate payroll records and submitted data to the accounting department for processing. Monitored office supply needs through consistent inventory checks and requisition approvals.