Ashley Cavolo

Manage and run a health coaching business and a health and wellness podcast. Write and manage email marketing to newsletter. Produce podcast episodes including writing, editing, SEO keyword research, production, and publishing.

Oversee component deliveries to meet production build dates and product ship schedules. Process purchase orders based on production and customer order demand in Visual ERP, including internet orders with online suppliers. Source components weekly, find alternatives due to price increases, obsolescence, or extended lead times, and negotiate lower costs and price-hold agreements. Maintain daily Access reports for part shortages and delivery reschedules, reconcile discrepancies with invoices and vendor deliveries, and process returns of defective parts for replacement or credit. Build and maintain relationships with 100+ vendors, maintain vendor agreements/accounts/files, create NDAs, complete and submit credit applications, negotiate payment terms, and process ECN part changes by updating Visual and notifying vendors.

Handled receptionist duties and served as the initial point of contact for inbound phone calls and customer service inquiries. Routed calls to appropriate contacts/departments, processed machine and customer orders in Visual ERP, and issued invoices to customers. Scheduled hotel and vehicle reservations for international and U.S. needs. Maintained appointment calendars for the CEO and Sales Manager and supported additional projects; aided buyers with procurement reports as needed.