Experienced Business Analyst with over 30 years in IT, specializing in requirements gathering, process mapping, systems implementation, data-driven decision-making and process improvement. Deep domain knowledge of Social Care systems (Mosaic, Eclipse, CareFirst, ShareCare) with proven success in delivering large-scale transformation projects across public and private sectors. Adept at stakeholder engagement, gap analysis, workshop facilitation, and cross-functional collaboration. Strong technical foundation in Oracle, SQL, Power BI and ServiceNow, allowing seamless communication between business and technical teams. Renowned for improving business processes, and embedding digital solutions into operations.

Asif Mamsa

Experienced Business Analyst with over 30 years in IT, specializing in requirements gathering, process mapping, systems implementation, data-driven decision-making and process improvement. Deep domain knowledge of Social Care systems (Mosaic, Eclipse, CareFirst, ShareCare) with proven success in delivering large-scale transformation projects across public and private sectors. Adept at stakeholder engagement, gap analysis, workshop facilitation, and cross-functional collaboration. Strong technical foundation in Oracle, SQL, Power BI and ServiceNow, allowing seamless communication between business and technical teams. Renowned for improving business processes, and embedding digital solutions into operations.

Available to hire

Experienced Business Analyst with over 30 years in IT, specializing in requirements gathering, process mapping, systems implementation, data-driven decision-making and process improvement. Deep domain knowledge of Social Care systems (Mosaic, Eclipse, CareFirst, ShareCare) with proven success in delivering large-scale transformation projects across public and private sectors. Adept at stakeholder engagement, gap analysis, workshop facilitation, and cross-functional collaboration. Strong technical foundation in Oracle, SQL, Power BI and ServiceNow, allowing seamless communication between business and technical teams. Renowned for improving business processes, and embedding digital solutions into operations.

See more

Language

English
Fluent

Work Experience

Business Analyst – Global Compliance at AGCO Corporation
May 31, 2024 - May 31, 2024
Led the redesign of two Delegation of Authority SharePoint apps migrating to ServiceNow; captured requirements via User Stories; prototyped solutions; coordinated with global SharePoint development team; prepared test plans and led UAT across Europe, Asia and Africa; delivered training and documentation; helped establish an enterprise-wide Authorisation Matrix with legal leads.
Technical Business Analyst – Adults Social Care at Birmingham City Council
March 31, 2022 - March 31, 2022
End-to-end involvement in Eclipse implementation replacing legacy CareFirst; produced To-Be process maps; ran workshops with area leads; authored data migration requirements; coordinated with vendor OLM; managed RAID log; oversaw Master Data management; analyzed data across cycles to inform resource allocation; provided post-Go Live support; identified defects in the migration suite prompting a critical system overhaul.
Business Analyst – Social Care (Mosaic Implementation) at Warwickshire County Council
March 31, 2019 - March 31, 2019
Full Mosaic implementation across Adults, Children’s Services, Early Help and Finance; developed and configured forms/workflows using JavaScript and Mosaic admin tools; led data discovery/scoping for migration; designed an Oracle-based multi-source data migration platform; authored test plans and coordinated UAT, defect tracking and change control; developed a financial reconciliation application and Hospital Discharge DTOC dashboards; managed cutover and Go Live; provided post Go Live support.
SAP BI Analyst at Severn Trent Water
December 31, 2014 - December 31, 2014
Delivered SAP BW enhancements including New Connections dashboards; supported ongoing data quality improvements and reporting accuracy.
Finance Data Analyst at AAH Pharmaceuticals
December 31, 2012 - December 31, 2012
Short-term contract for the development of a BI dashboard focused on customer profitability and financial segmentation.
BI Analyst at Forensic Science Service (Home Office Agency)
December 31, 2011 - December 31, 2011
Designed and maintained SAP BW data warehouses; extracted data from the National DNA Database and SAP ECC (Logistics, HR, FICO) into Cognos-based platforms; developed secure access models for role-based data visibility.
Oracle Analyst / Developer at Forensic Science Service (Home Office Agency)
December 31, 2002 - December 31, 2002
Maintained the National DNA Database (NDNA); designed and built the Match Reporting Database to support DNA match reporting.
Analyst Programmer at Lunn Poly Travel (TUI Group)
December 31, 1999 - December 31, 1999
Developed a Late Availability System that saved over an hour per customer when booking holidays.
Unix / C Programmer at AAH Meditel Ltd
December 31, 1997 - December 31, 1997
Developed GP patient recording and fundholding accounting systems for NHS practices.
Unix Developer at International Computers Ltd (ICL)
December 31, 1989 - December 31, 1989
Ported UNIX OS to ICL proprietary hardware platforms.

Education

Bachelor of Computer Science at Coventry University
January 11, 2030 - January 1, 1990

Qualifications

Add your qualifications or awards here.

Industry Experience

Government, Healthcare, Professional Services