I am a results-driven Virtual Assistant and Operations Specialist with more than 15 years of experience supporting global businesses in eCommerce, operations, customer service, bookkeeping, and administration. I help businesses manage online stores, process orders, maintain financial records, support customers, improve workflows, and coordinate remote teams using tools such as Shopify, WooCommerce, Amazon, eBay, Xero, CRM platforms, and productivity applications. I am highly organized, detail-oriented, and committed to delivering reliable, high-quality support in fast-paced remote environments. I enjoy building efficient systems, documenting processes, solving operational challenges, and helping teams work more effectively. I bring a friendly, dependable, and adaptable approach to every client relationship.…

Asiya Begum

5.0 (1 review)

I am a results-driven Virtual Assistant and Operations Specialist with more than 15 years of experience supporting global businesses in eCommerce, operations, customer service, bookkeeping, and administration. I help businesses manage online stores, process orders, maintain financial records, support customers, improve workflows, and coordinate remote teams using tools such as Shopify, WooCommerce, Amazon, eBay, Xero, CRM platforms, and productivity applications. I am highly organized, detail-oriented, and committed to delivering reliable, high-quality support in fast-paced remote environments. I enjoy building efficient systems, documenting processes, solving operational challenges, and helping teams work more effectively. I bring a friendly, dependable, and adaptable approach to every client relationship.…

Available to hire

I am a results-driven Virtual Assistant and Operations Specialist with more than 15 years of experience supporting global businesses in eCommerce, operations, customer service, bookkeeping, and administration. I help businesses manage online stores, process orders, maintain financial records, support customers, improve workflows, and coordinate remote teams using tools such as Shopify, WooCommerce, Amazon, eBay, Xero, CRM platforms, and productivity applications.

I am highly organized, detail-oriented, and committed to delivering reliable, high-quality support in fast-paced remote environments. I enjoy building efficient systems, documenting processes, solving operational challenges, and helping teams work more effectively. I bring a friendly, dependable, and adaptable approach to every client relationship.

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Skills

Experience Level

Language

English
Fluent
Hindi
Fluent
Bengali
Fluent

Work Experience

Virtual Assistant & Bookkeeper at RecreationJewels
August 1, 2025 - Present
Orchestrate daily administrative operations and general ledger bookkeeping utilizing Xero cloud accounting systems. Reconcile dynamic accounts, audit multi-currency corporate expenditures, and optimize invoicing workflows to ensure zero-error reporting.
Operations Manager at Infinite Possibilities
November 1, 2023 - May 1, 2025
Directed complex day-to-day business operations and managed high-producing, cross-functional remote teams globally.
Customer Experience & Application Specialist at Emergency Assistance Foundation
May 1, 2021 - September 1, 2023
Delivered elite-level, empathetic multichannel support navigating high-stakes customer hardship and disaster relief inquiries.
Project Manager at Unique Research
September 1, 2020 - September 1, 2021
Supervised multiple critical research tracks, organizing allocation matrixes, hard timelines, and exceptional performance milestones.
Property Research Virtual Assistant at Lord & Askew, LLC
May 1, 2018 - January 1, 2020
Conducted high-volume tax-sale data mining, public records auditing, and asset mapping to drive corporate fund recovery operations.
Freelance Virtual Assistant at 20four7VA
March 1, 2018 - April 1, 2022
Managed rigorous backend store synchronization and listings across Shopify, BigCommerce, Magento, Amazon, and eBay platforms.
HR & Operations Manager at Webdevmart Infotech
February 1, 2015 - August 1, 2017
Oversaw corporate human resource frameworks and internal facility logistics to drive operational scale.
Freelance Virtual Assistant at Upwork
November 1, 2012 - Present
Deliver high-impact virtual assistance and data-driven consulting for premium global eCommerce brands and B2B enterprises.
SEO Content Writer at R.K. Wordwiz & Vision Web IT
January 1, 2011 - December 1, 2014
Created SEO-focused written content for web and digital-marketing projects.
Operations Executive (Web Marketing) at Websnipe IT
January 1, 2011 - December 1, 2014
Managed early-career operational and web-marketing responsibilities.
Operations Executive (Web Marketing) / SEO Content Writer at Websnipe IT / R.K. Wordwiz & Vision Web IT
January 1, 2011 - December 31, 2014
Supported web marketing operations and produced SEO-focused content during the early stage of the candidate's career.

Education

Bachelor of Arts (B.A.) at Vijoygarh Jyotish Ray College
January 1, 2008 - January 1, 2011
Higher Secondary in Science at Binodini Girls' High School
January 1, 2006 - January 1, 2008
Bachelor of Arts (B.A.) in English at Vijoygarh Jyotish Ray College
January 1, 2008 - January 1, 2011
Higher Secondary in Science at Binodini Girls' High School
January 1, 2006 - January 1, 2008
Bachelor of Arts (B.A.) in English at Vijoygarh Jyotish Ray College
January 1, 2008 - January 1, 2011
Higher Secondary in Science at Binodini Girls' High School
January 1, 2006 - January 1, 2008

Qualifications

Computer Literacy Certification
January 11, 2030 - August 17, 2026
Computer Literacy Certification
January 11, 2030 - August 19, 2026
Computer Literacy Certification
January 11, 2030 - August 19, 2026

Industry Experience

Professional Services, Retail, Software & Internet, Non-Profit Organization, Computers & Electronics, Wholesale & Distribution

Skills

Experience Level