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Hello! I’m Assurance Magaya, a motivated and adaptable professional specializing in AI tools and digital communication, with a strong foundation in customer service and entrepreneurship. I’m trilingual in English, Ndebele, and Shona, with certified expertise across leading AI platforms including ChatGPT, DALL-E, Midjourney, and Jasper AI. Since 2014 I’ve pursued self-directed learning and community digital literacy, applying new skills to real-world projects and freelance content creation. I enjoy remote collaboration, multilingual engagement, and helping individuals and small businesses adopt AI tools to grow.…Hello! I’m Assurance Magaya, a motivated and adaptable professional specializing in AI tools and digital communication, with a strong foundation in customer service and entrepreneurship. I’m trilingual in English, Ndebele, and Shona, with certified expertise across leading AI platforms including ChatGPT, DALL-E, Midjourney, and Jasper AI. Since 2014 I’ve pursued self-directed learning and community digital literacy, applying new skills to real-world projects and freelance content creation. I enjoy remote collaboration, multilingual engagement, and helping individuals and small businesses adopt AI tools to grow.

Assurance Mdlongwa

Content Creator, Content Producer, AI Prompt Engineer, +5

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Hello! I’m Assurance Magaya, a motivated and adaptable professional specializing in AI tools and digital communication, with a strong foundation in customer service and entrepreneurship. I’m trilingual in English, Ndebele, and Shona, with certified expertise across leading AI platforms including ChatGPT, DALL-E, Midjourney, and Jasper AI. Since 2014 I’ve pursued self-directed learning and community digital literacy, applying new skills to real-world projects and freelance content creation. I enjoy remote collaboration, multilingual engagement, and helping individuals and small businesses adopt AI tools to grow.…Hello! I’m Assurance Magaya, a motivated and adaptable professional specializing in AI tools and digital communication, with a strong foundation in customer service and entrepreneurship. I’m trilingual in English, Ndebele, and Shona, with certified expertise across leading AI platforms including ChatGPT, DALL-E, Midjourney, and Jasper AI. Since 2014 I’ve pursued self-directed learning and community digital literacy, applying new skills to real-world projects and freelance content creation. I enjoy remote collaboration, multilingual engagement, and helping individuals and small businesses adopt AI tools to grow.

Available to hire

Hello! I’m Assurance Magaya, a motivated and adaptable professional specializing in AI tools and digital communication, with a strong foundation in customer service and entrepreneurship. I’m trilingual in English, Ndebele, and Shona, with certified expertise across leading AI platforms including ChatGPT, DALL-E, Midjourney, and Jasper AI.

Since 2014 I’ve pursued self-directed learning and community digital literacy, applying new skills to real-world projects and freelance content creation. I enjoy remote collaboration, multilingual engagement, and helping individuals and small businesses adopt AI tools to grow.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

North Ndebele

Advanced

Shona

Advanced

Work Experience

Freelance AI Content Specialist at Independent / Self-Employed

January 1, 2020 - Present

Develop AI-generated content and prompt workflows for personal and community projects using ChatGPT, Midjourney, DALL-E, and Jasper AI. Support local individuals and small businesses with introductory AI literacy and digital tool adoption. Completed four advanced AI platform certifications, demonstrating mastery of generative AI systems and prompt engineering techniques. Maintained active self-study in digital marketing and personal finance to broaden professional scope.

Independent Learner & Digital Skills Development at Self-Directed

January 1, 2014 - January 1, 2020

Dedicated period to structured upskilling in technology, digital tools, and AI platforms as the landscape for remote digital work emerged. Built foundational knowledge in Microsoft Office Suite, online communication, and entrepreneurial principles. Engaged in community education initiatives leveraging multilingual skills (English, Ndebele, Shona) to assist others in accessing digital resources.

Merchandiser at Fruit & Veg City

January 1, 2011 - January 1, 2013

Managed stock levels and ensured consistent product availability across store sections in a fast-paced retail environment. Collaborated with cross-functional teams to improve floor efficiency and customer satisfaction. Applied strong organisational and time-management skills under daily operational pressure.

Customer Sales Representative at Topics

January 1, 1996 - January 1, 1997

Delivered daily customer-facing service, developing strong communication and active listening skills. Resolved customer inquiries and complaints effectively, building lasting client relationships. Developed a customer-first mindset directly applicable to remote support and AI-driven service roles.