Assurance Mdlongwa

Develop AI-generated content and prompt workflows for personal and community projects using ChatGPT, Midjourney, DALL-E, and Jasper AI. Support local individuals and small businesses with introductory AI literacy and digital tool adoption. Completed four advanced AI platform certifications, demonstrating mastery of generative AI systems and prompt engineering techniques. Maintained active self-study in digital marketing and personal finance to broaden professional scope.

Dedicated period to structured upskilling in technology, digital tools, and AI platforms as the landscape for remote digital work emerged. Built foundational knowledge in Microsoft Office Suite, online communication, and entrepreneurial principles. Engaged in community education initiatives leveraging multilingual skills (English, Ndebele, Shona) to assist others in accessing digital resources.

Managed stock levels and ensured consistent product availability across store sections in a fast-paced retail environment. Collaborated with cross-functional teams to improve floor efficiency and customer satisfaction. Applied strong organisational and time-management skills under daily operational pressure.