Austin Surface

Senior Graphic Designer at Angi. Leveraged generative AI tools to produce high-quality, dynamic visual assets for Pinterest, increasing content production efficiency. System Design: Partnered with the design team to develop and scale a comprehensive content design system within Figma, ensuring cross-platform brand consistency. Data Visualization: Conceptualized and executed custom infographic illustrations to simplify complex narratives for editorial articles. Motion Graphics: Designed and animated visual content for editorial features and social media to drive user engagement and storytelling. Cross-Functional Collaboration: Facilitated workflows with multidisciplinary internal teams to align design execution with broader company objectives.

Process Optimization: Orchestrated ad production workflows to guarantee on-time delivery of revisions and high-priority creative assets. Knowledge Management: Developed and maintained a centralized internal wiki documenting account-specific design requirements, reducing production errors and onboarding friction. Mentorship & Leadership: Spearheaded the onboarding and training of new hires, providing technical guidance and performance mentorship to ensure rapid integration into the team.

Financial Oversight: Executed daily financial procedures, including morning cash distribution and nightly vault reconciliation, maintaining 100% accuracy in fund accounting. Shift Leadership: Directed floor operations and supervised team performance during high-volume shifts to maintain service standards and operational efficiency. Staff Development: Facilitated comprehensive training for new team members, focusing on workflow mastery and adherence to company protocols. Inventory Management: Conducted weekly audits of stock levels and ingredients to optimize supply chain orders and minimize waste. Conflict Resolution: Resolved escalated customer concerns with a solution-oriented approach, ensuring positive brand perception and customer retention. Operational Readiness: Managed food preparation and station setups, ensuring all health, safety, and quality standards were strictly met.