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I’m Lucas, an IT support and front-end developer with hands-on experience supporting users, managing Microsoft 365 and Active Directory, troubleshooting hardware/network issues, and maintaining security-focused environments. I enjoy resolving problems quickly while keeping systems reliable, accessible, and well organized for everyday users and teams. Alongside my support background, I build user-friendly web applications and responsive interfaces using modern front-end tools (React, Next.js, Tailwind, JavaScript/TypeScript). I also have practical Linux fundamentals and scripting experience (Bash, Python, PowerShell), plus project experience such as an active web build and a virtual AD lab where I practiced user/group management and remote administration.…I’m Lucas, an IT support and front-end developer with hands-on experience supporting users, managing Microsoft 365 and Active Directory, troubleshooting hardware/network issues, and maintaining security-focused environments. I enjoy resolving problems quickly while keeping systems reliable, accessible, and well organized for everyday users and teams. Alongside my support background, I build user-friendly web applications and responsive interfaces using modern front-end tools (React, Next.js, Tailwind, JavaScript/TypeScript). I also have practical Linux fundamentals and scripting experience (Bash, Python, PowerShell), plus project experience such as an active web build and a virtual AD lab where I practiced user/group management and remote administration.

Lucas Portfoliejet

Front-End Developer, Web Developer, Software Engineer, +1

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I’m Lucas, an IT support and front-end developer with hands-on experience supporting users, managing Microsoft 365 and Active Directory, troubleshooting hardware/network issues, and maintaining security-focused environments. I enjoy resolving problems quickly while keeping systems reliable, accessible, and well organized for everyday users and teams. Alongside my support background, I build user-friendly web applications and responsive interfaces using modern front-end tools (React, Next.js, Tailwind, JavaScript/TypeScript). I also have practical Linux fundamentals and scripting experience (Bash, Python, PowerShell), plus project experience such as an active web build and a virtual AD lab where I practiced user/group management and remote administration.…I’m Lucas, an IT support and front-end developer with hands-on experience supporting users, managing Microsoft 365 and Active Directory, troubleshooting hardware/network issues, and maintaining security-focused environments. I enjoy resolving problems quickly while keeping systems reliable, accessible, and well organized for everyday users and teams. Alongside my support background, I build user-friendly web applications and responsive interfaces using modern front-end tools (React, Next.js, Tailwind, JavaScript/TypeScript). I also have practical Linux fundamentals and scripting experience (Bash, Python, PowerShell), plus project experience such as an active web build and a virtual AD lab where I practiced user/group management and remote administration.

Available to hire

I’m Lucas, an IT support and front-end developer with hands-on experience supporting users, managing Microsoft 365 and Active Directory, troubleshooting hardware/network issues, and maintaining security-focused environments. I enjoy resolving problems quickly while keeping systems reliable, accessible, and well organized for everyday users and teams.

Alongside my support background, I build user-friendly web applications and responsive interfaces using modern front-end tools (React, Next.js, Tailwind, JavaScript/TypeScript). I also have practical Linux fundamentals and scripting experience (Bash, Python, PowerShell), plus project experience such as an active web build and a virtual AD lab where I practiced user/group management and remote administration.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Beginner

Beginner

Beginner

Work Experience

IT Support and Frontend Developer at Beaufort Properties Ghana

June 1, 2026 - Present

Provided day-to-day technical support to users. Managed user accounts, Microsoft 365, and access permissions. Troubleshot hardware, software, and network issues, and maintained computers and basic network systems. Supported CCTV, NVR, and access control systems when required, ensuring smooth operation of end-user and access-related technologies.

Cloud Engineer Intern at Abt Global

November 1, 2025 - May 1, 2026

Supported Microsoft 365, Intune, and Entra ID administration. Managed user accounts, password resets, access permissions, and group memberships. Assisted with MFA, SSO, and identity/access management. Supported device deployment and endpoint management using Microsoft Intune and SCCM, and provided user support and troubleshooting for Microsoft 365 and endpoint-related issues.

Marketing Assistant at EloquenT Marketing Agency

November 1, 2024 - October 1, 2025

Assisted with SEO management to improve online visibility. Developed and maintained basic automation workflows and bots. Managed website updates and ensured optimal functionality.

Help Desk at Corporate Universal Business Services

May 1, 2023 - September 1, 2023

Delivered first-line IT support, resolving hardware, software, and basic network issues. Managed user accounts in Active Directory including password resets and access control. Logged and tracked incidents using Peppermint and ServiceNow to ensure timely resolutions. Troubleshot connectivity issues such as IP configuration and network access, and assisted with system deployment/configuration using MDT and SCCM. Supported users both remotely and on-site and escalated complex issues when needed, while monitoring system and network performance.