Ava Emery
Resourceful and driven University of Birmingham undergraduate student, pursuing a BA in English Literature with Creative Writing.
About
Resourceful and driven University of Birmingham undergraduate student, pursuing a BA in English Literature with Creative Writing. I have a track record of delivering high-quality results in fast-paced, customer-focused, and creative environments.\n\nI’m passionate about creative writing, digital storytelling, and supporting impactful university initiatives. I’m recognised for exceptional reliability, attention to detail, and a proactive approach to problem-solving, and I enjoy crafting engaging content and building strong relationships with teams and audiences.
- 8 years' experience
- Joined June 2026
Skills· 2
Languages
- EnglishFluent
Industry experience
- Media & Entertainment
- Education
- Retail
- Travel & Hospitality
- Professional Services
More experts in Birmingham, United Kingdom
Work experience· 10 roles
Cultivated a welcoming guest experience in a high-traffic location, efficiently seating 300+ guests per shift, managing booking systems, and coordinating turnover. Proactively upsold promotional offers to drive sales.
Led daily barista operations and delivered exceptional customer service in a fast-paced cafe environment. Managed and created dynamic social media content to increase brand engagement, achieving 30%+ growth in follower interactions.
Continued open/close duties, cash handling, and POS operations; supported inventory management and customer service during peak hours.
Education
Certifications and awards
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