Available to hire
Hi, I’m Ayinalem Tilahun Getaneh. I’m a results-driven project manager with over 10 years of experience in trust & safety and tech operations. I excel at leading cross-functional teams, driving process improvements, and managing risk across global operations.
I collaborate with policy, product, and research teams to design scalable integrity solutions that impact millions of users across EMEA. I’m known for delivering measurable outcomes, securing stakeholder alignment, and maintaining a calm, hands-on leadership style that brings complex projects to successful completion.
Language
English
Fluent
Work Experience
Project Manager, Trust & Safety Operations at Meta Ireland (formerly Facebook)
February 1, 2020 - October 27, 2025Led 5+ global trust & safety projects, improving workflow efficiency by 15% and reducing incident escalation time by 20%. Partnered with policy, product, and research teams to design scalable integrity solutions impacting millions of users across EMEA markets. Conducted market risk assessments and delivered insights that influenced product updates and policy improvements. Secured cross-functional stakeholder buy-in, aligning teams across policy, operations, and product development.
HR Management & Life Coach at Freelance / Self-employed
January 31, 2020 - January 31, 2020Designed HR frameworks and training programs for multinational clients including Heineken Ethiopia and Embassy of the Netherlands. Coached executives and managers on leadership and organizational development. Delivered change management strategies to support organizational restructuring.
HR Consultant at East African Packaging Industries
February 28, 2019 - February 28, 2019Established HR policies and procedures for new subsidiary operations, ensuring compliance with global standards.
HR Development Advisor at Dummen Orange PLC
September 30, 2015 - September 30, 2015Developed and implemented a recruitment & selection process improving candidate quality and retention rates.
HR Manager at Jittu Horticulture PLC
April 30, 2015 - April 30, 2015Directed HR operations for 500+ employees, ensuring compliance with international quality and food safety standards.
Education
Postgraduate Study at University of Bradford, UK
January 1, 2015 - January 1, 2016BA in Economics at Haramaya University, Ethiopia
January 1, 2003 - January 1, 2006Qualifications
Certified Life Coach
January 11, 2030 - October 27, 2025Industry Experience
Software & Internet, Professional Services, Manufacturing, Education, Government, Media & Entertainment
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