Customer Service at Blackprint Studio

Handled 35+ inquiries daily about products and programs; resolved issues clearly and accurately. Processed customer orders and transactions with 80% accuracy, and exceeded sales targets by 20% for 4 consecutive months. Also worked as a video talent, posting 7+ pieces of content weekly and hosting live streams.

Customer Service at Blackprint Studio

Handled 35+ inquiries daily about products and programs; resolved issues clearly and accurately. Processed customer orders and transactions with 80% accuracy, and exceeded sales targets by 20% for 4 consecutive months. Served as a video talent, posting 7+ pieces of content weekly and hosting live streams.

Public Relations (intern) at DPRD Tuban

Reported on DPRD Tuban activities, authored release articles, and designed posters. Sorted 50+ council members' official travel files for evaluation and monitoring, including completing incomplete files. Organized 400+ files and incoming/outgoing letters at the Tuban DPRD Secretariat.

Public Relations Intern at DPRD Tuban

Reported and created release articles on DPRD Tuban activities, and designed posters. Sorted more than 50 council members' official travel files for evaluation and monitoring, including completing incomplete files. Organized 400+ files and incoming/outgoing letters at the Tuban DPRD Secretariat.

Eco-tourism Volunteer at Wonderful Indonesia Social Humanity (WISH)

Analyzed ecotourism potential of Cendil village; identified 5+ potential locations for tourism, produced 10+ tourism maps and 2+ promotional content advertisements to promote MSME products and attractions.

Liaison Officer Volunteer at ISSHERS UMY

Responsible for ensuring moderators and 50+ participants arrive on time, meeting their needs, and ensuring completeness of conference materials and video files, ensuring smooth presentations.

Validation Merchant (freelance) at Jogjakita

Validated 50+ active and inactive merchant data. Served as liaison between merchants and Jogjakita stakeholders to speed data verification process. Confirmed 50+ merchant data according to target.

Validation Merchant (Freelance) at Jogjakita

Validated 50+ active and inactive merchant data; acted as liaison between merchants and Jogjakita stakeholders to speed up the data verification process; successfully confirmed 50+ merchant data according to target.

Fundraising Volunteer at FMCG Festival

Collaborated on sponsorship packages and mapping potential FMCG companies. Optimized marketing calls to offer and establish long-term cooperation relationships, successfully establishing cooperation with 5+ FMCG companies.