I started in 2019, teaching myself graphic design and turning a hobby into a professional pursuit. Over the past few years, I’ve honed my skills through freelance work and full-time roles, always pushing the boundaries of creativity. I recently completed Google's Foundations of User Experience (UX) Design course, which reinforced user-centered design and my desire to weave UX into my graphic practice. I’m a creative, multilingual graphic designer with experience in multimedia, social media campaigns, and collaborative teamwork, always focused on understanding client needs and delivering above expectations.…

Abdelaziz Yasser

I started in 2019, teaching myself graphic design and turning a hobby into a professional pursuit. Over the past few years, I’ve honed my skills through freelance work and full-time roles, always pushing the boundaries of creativity. I recently completed Google's Foundations of User Experience (UX) Design course, which reinforced user-centered design and my desire to weave UX into my graphic practice. I’m a creative, multilingual graphic designer with experience in multimedia, social media campaigns, and collaborative teamwork, always focused on understanding client needs and delivering above expectations.…

Available to hire

I started in 2019, teaching myself graphic design and turning a hobby into a professional pursuit. Over the past few years, I’ve honed my skills through freelance work and full-time roles, always pushing the boundaries of creativity.

I recently completed Google’s Foundations of User Experience (UX) Design course, which reinforced user-centered design and my desire to weave UX into my graphic practice. I’m a creative, multilingual graphic designer with experience in multimedia, social media campaigns, and collaborative teamwork, always focused on understanding client needs and delivering above expectations.

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Skills

Experience Level

Language

Arabic
Fluent
English
Advanced
French
Advanced

Work Experience

Data & Fixed Operations Sr. Advisor Customer Care at Vodafone Egypt
March 1, 2024 - Present
Provide Vodafone Egypt Data customers with information on products and services; act as first/second line technical support for Premium/Platinum/complex products; manage service requests and escalations to maximize customer satisfaction; coordinate with customers to resolve issues.
Volunteer Graphic Designer at LowEntropy.org
September 1, 2021 - May 1, 2023
Part of the content creation team producing posters and designs for events for a charity focused on personal development.
Technical Support at Vodafone Egypt
March 1, 2021 - March 1, 2024
Resolved customer technical issues for Vodafone Egypt, focusing on data services and inquiries, delivering superior customer support and ensuring SLA adherence.
Motion Graphic Designer at Artillery department
January 1, 2020 - March 1, 2021
Created educational videos for soldiers and high-ranking officers.
Graphic Designer and Video Editor at Freelancer
June 1, 2019 - Present
Deliver graphic design and video editing services for a diverse client base via freelancing platforms and social media campaigns.
Tour Leader at Memphis Tours Egypt
June 1, 2018 - October 1, 2018
Responsible for customer needs and satisfaction.

Education

Bachelor of Tourism and Hotels management at Faculty of Tourism and Hotel Management, Helwan University
January 11, 2030 - January 1, 2019

Qualifications

FOUNDATIONS OF USER EXPERIENCE (UX) DESIGN
January 11, 2030 - February 28, 2026
UX Design Process: Empathize, Define, and Ideate
January 11, 2030 - February 28, 2026
Build Wireframes and Low-Fidelity Prototypes
January 11, 2030 - February 28, 2026

Industry Experience

Media & Entertainment, Telecommunications, Professional Services, Education, Travel & Hospitality

Skills

Experience Level