Skills
Experience Level
Expert
Intermediate
Language
English
Fluent
Malay
Fluent
Work Experience
IT Technician at Brooke Holding Sdn Bhd
January 1, 2024 - PresentProvides IT technical support in software and hardware troubleshooting to company staff and clients; manages operation and maintenance of IT systems and equipment at Sejingkat Yard, Demak Yard and Demak Headquarter office; sets up networks for new PC connections.
IT Technician at Jerad Enterprise
October 1, 2017 - November 30, 2018Installation of POS System on retail and F&B premises (IRS POS); data entry into POS system (menu, item, price) before installation; troubleshoot and repair of POS PC hardware.
IT Technician at Pacific Hypermarket, KB Mall, Kelantan
February 1, 2017 - April 30, 2017Key in data into system (price tags and sales reports); provides IT technical support for software/hardware troubleshooting especially for cashier POS system; setup new network cable connections and computer setups for cashier use outside of hypermarket.
IT Technician at hra2u Sdn Bhd
November 1, 2016 - January 31, 2017Completing preventive maintenance for leased PCs at Hospital Raja Perempuan Zainab II, Kota Bharu, Kelantan.
IT Technician at Bernama Systems and Solutions Advisor Sdn Bhd
September 1, 2015 - April 30, 2016Provides IT technical support in software and hardware troubleshooting to designated clients within Kuching to Sri Aman; assisting in completing Ministry of Education project within Kuching and Sri Aman.
MIS Supervisor at Harwood Timber Sdn Bhd, Sibu
August 1, 2013 - December 31, 2014Provides IT technical support in software and hardware troubleshooting; manages the operation and maintenance of IT systems on regional (Sibu) and sub-region (Kapit) office; preparing and maintaining Digital Light Processing (DLP) system.
IT Technician at Central Coldstorage Kuching (CCK)
October 1, 2012 - March 31, 2013Troubleshoot software and hardware issues for the outlets; maintaining and repairing POS system of the outlets; create new users for newly opened outlets; assemble & setup new PCs for newly opened outlets.
ICT Trainee at Sara Worldwide Vacation Berhad (SEDC subsidiary)
October 1, 2010 - June 30, 2012Troubleshoot software and hardware related issues; key in data and updates in the company's system; performing daily backup on ACCLINK system's server; updating news and announcements on company’s website via HTML code.
Sales Advisor at Forsa Marketing Sdn Bhd
September 1, 2010 - October 31, 2010Provide services and consultation to customers; assist customers in choosing laptops and PCs that meets their needs.
Sales Advisor at Boulevard IT Superstore
January 1, 2010 - August 31, 2010Advise customers in choosing gadgets and machines; deliver troubleshooting services for OS/software/hardware; monitor store stock.
Sales Assistant at Komputer Saya
January 1, 2006 - December 31, 2006Provide consultation to customers; check stock in the store.
Education
Diploma in Information Management at Universiti Teknologi MARA (UiTM), Kota Samarahan, Sarawak, Malaysia
January 11, 2030 - May 1, 2010A+ Certified IT Technician at COMPTIA
January 11, 2030 - December 15, 2025STPM at Kolej DPAH Abdillah, Kuching, Sarawak
January 11, 2030 - December 15, 2025Qualifications
A+ Certified IT Technician (CompTIA)
January 11, 2030 - December 15, 2025MUET – Band 4
January 11, 2030 - December 15, 2025Industry Experience
Computers & Electronics, Retail, Manufacturing, Software & Internet, Professional Services
Skills
Experience Level
Expert
Intermediate
Hire a AI Prompt Engineer
We have the best ai prompt engineer experts on Twine. Hire a ai prompt engineer in Kuching today.