Available to hire
Hi, I’m Bonni Nicolai—a detail-focused professional with a strong background in event coordination, administration, and customer experience. I’m known for fast turnarounds, a calm collaborative style, and a knack for turning client needs into well-executed events and clear, polished communications.
I thrive in team settings, bringing empathy, problem-solving, and hands-on experience with design, presentations, and event materials. I enjoy building lasting relationships with clients, vendors, and community partners to deliver successful outcomes and memorable experiences.
Skills
Experience Level
Expert
Language
English
Fluent
Work Experience
Event Coordinator at DAVID CARRIER LAW
January 1, 2025 - January 1, 2026Planned, organized, and executed firm-sponsored events, workshops, and community outreach programs. Coordinated logistics including scheduling, venue arrangements, vendor communication, and attendee management. Collaborated with attorneys and staff to ensure events aligned with firm goals and client engagement strategies. Managed event budgets, timelines, and promotional materials to support successful outcomes. Oversaw registration, guest communication, and on-site support to ensure a smooth experience. Maintained detailed records of event performance, attendance, and follow-up actions.
Administrative Assistant at Community Hope Christian Counseling
January 1, 2024 - January 1, 2025Part-time position involving confidential information. Welcomed clients and verified insurance coverage; assisted with payments and rescheduling for next visits. Maintained office equipment and kept the area clean.
Account Retention Specialist at CHARTER COMMUNICATIONS
January 1, 2020 - January 1, 2024Built trust quickly through calm, empathetic communication, ensuring customers felt heard and supported. Consistently exceeded performance metrics through strong service, problem-solving, and solution-based conversations. Strengthened customer loyalty by translating complex service issues into clear, reassuring explanations.
Administrative Assistant at HERRON HIGH SCHOOL
January 1, 2010 - January 1, 2014Office support for the Head-of-the-school, the Administrators, and Main Office Staff. Collected and input highly confidential information into the filing system. Organized IEP files for state audits. Proctored exams for SAT and other exams. Coordinated high-school events and outings to local colleges and universities, and assisted with graduation ceremonies.
Lead Graphic Designer at BOSLEY DESIGN & IMAGING, LLC
January 1, 2000 - January 1, 2009Designed high-impact print and digital materials for Eli Lilly through a third-party design/print partnership. Promoted to Lead Designer after demonstrating mastery of design workflows, print production, and client communication. Oversaw design quality, layout consistency, and brand adherence across large-scale pharmaceutical projects. Trained and guided junior designers to ensure accuracy, efficiency, and creative excellence.
Education
Qualifications
Industry Experience
Healthcare, Professional Services, Telecommunications, Education, Life Sciences
Skills
Experience Level
Expert
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