I am an experienced creative mind navigating a world where creativity is often undervalued. I make original content without relying on AI, including stories, art, and research. With a strong background in excellent customer service and human connection, I love reading, writing, drawing, and painting. My goal is to earn a living doing what I love, ideally paying the bills with a single skill.

Krista Roberts

I am an experienced creative mind navigating a world where creativity is often undervalued. I make original content without relying on AI, including stories, art, and research. With a strong background in excellent customer service and human connection, I love reading, writing, drawing, and painting. My goal is to earn a living doing what I love, ideally paying the bills with a single skill.

Available to hire

I am an experienced creative mind navigating a world where creativity is often undervalued. I make original content without relying on AI, including stories, art, and research.

With a strong background in excellent customer service and human connection, I love reading, writing, drawing, and painting. My goal is to earn a living doing what I love, ideally paying the bills with a single skill.

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Language

Japanese
Advanced
English
Fluent

Work Experience

Freelance Proofreader and Editor at Self Employed
January 1, 2022 - November 25, 2025
Proofread and edit content for coherence, tone, and logical flow; reorganize material for clarity; collaborate with writers to develop and refine ideas; fact-check dates, names, statistics, and other data; ensure adherence to style guides (APA, MLA, Chicago); correct major grammar issues and awkward phrasing; provide feedback to writers to guide revisions.
Medical Receptionist at Glades Medical Group
January 1, 2025 - January 1, 2025
Managed front-desk duties including patient intake and scheduling; maintained professional communication with patients and staff; supported efficient office operations and visitor flow.
Business Service Advisor and Print Supervisor at Office Depot
July 1, 2024 - July 1, 2024
Orchestrated seamless execution of custom print orders for members and new customers (business cards to large-format banners and posters); optimized order processing workflow, improving fulfillment speed by 25%; prepared client documents for accurate printing; implemented daily cleaning, inventory and maintenance checklists and rotation schedule to ensure OSHA-compliant standards, reducing workplace incidents.
Customer Service Representative at Teleperformance
October 1, 2023 - October 1, 2023
Provided remote customer service, addressing inquiries, resolving issues, and maintaining accurate records; collaborated with teams to ensure customer satisfaction and smooth operations.
Editor at Globe Arte Magazine
September 1, 2022 - September 1, 2022
Conducted comprehensive content reviews on an average of 5 documents per week to verify accuracy, clarity, and adherence to style guidelines; collaborated with authors to refine and enhance writing while preserving their voice; reviewed and approved an average of 20 proofs per month to ensure publication quality.
Art Instructor at Boys and Girls Club of America
April 1, 2021 - April 1, 2021
Oversaw and led art-related activities in classes of 8-15 students; organized and planned events; collaborated with other departments to facilitate large events; supervised activities in other areas and chaperoned field trips as needed.
Assistant Event Director at Morikami Museum
August 1, 2019 - August 1, 2019
Contributed to the development and execution of engaging activities tailored to diverse age demographics and maintained guest safety, providing first aid assistance when required.
ESL Writing Tutor at Florida International University
December 1, 2018 - December 1, 2018
Developed tailored lesson plans for five students per semester; provided personalised tutoring sessions focusing on writing skills; assisted over 100 non-English-speaking students in improving their writing throughout the academic year.
Library Assistant at Margate Catherine Young Library
June 1, 2013 - June 1, 2013
Assisted an average of 50 patrons per day with locating and accessing library resources; processed an average of 100 library materials per day (check-in/check-out, shelving, and organization); maintained library catalog records and databases to ensure accuracy and accessibility of over 10,000 items.

Education

Bachelor's in Liberal Arts (Humanities Track) at Florida International University
January 11, 2030 - December 14, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Media & Entertainment, Professional Services, Retail