Hi, I’m Barbara Perez Marval, a marketing graduate specialized in digital marketing support and customer success. I help brands strengthen their online presence through strategic content, social media management, and audience engagement. With experience in fast-paced, international environments, I bring strong organizational skills, adaptability, and a proactive mindset to every project. As a trilingual professional (Spanish, Portuguese, and English), I connect naturally with diverse audiences and global markets. I am currently open to freelance opportunities where I can contribute creativity, structure, and measurable growth.…

Barbara Perez Marval

Hi, I’m Barbara Perez Marval, a marketing graduate specialized in digital marketing support and customer success. I help brands strengthen their online presence through strategic content, social media management, and audience engagement. With experience in fast-paced, international environments, I bring strong organizational skills, adaptability, and a proactive mindset to every project. As a trilingual professional (Spanish, Portuguese, and English), I connect naturally with diverse audiences and global markets. I am currently open to freelance opportunities where I can contribute creativity, structure, and measurable growth.…

Available to hire

Hi, I’m Barbara Perez Marval, a marketing graduate specialized in digital marketing support and customer success. I help brands strengthen their online presence through strategic content, social media management, and audience engagement.

With experience in fast-paced, international environments, I bring strong organizational skills, adaptability, and a proactive mindset to every project. As a trilingual professional (Spanish, Portuguese, and English), I connect naturally with diverse audiences and global markets.

I am currently open to freelance opportunities where I can contribute creativity, structure, and measurable growth.

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Language

Spanish; Castilian
Fluent
Portuguese
Advanced
English
Intermediate
French
Beginner

Work Experience

Customer Service Representative at Armatis / Transcom / Foundever
January 1, 2021 - Present
Provided customer support via phone, email, and digital channels, resolving customer issues efficiently while maintaining high service quality. Managed multiple tasks and priorities in fast-paced environments and collaborated with teams to improve customer satisfaction and processes.
Marketing Director & Founder at BMK Studio
January 1, 2024 - Present
Developed digital marketing strategies for small businesses, managed social media accounts, and created visual content using Canva. Communicated directly with clients and managed ongoing projects to support sales growth through digital campaigns.

Education

Bachelor's Degree in Marketing at Universidad Tecnológica Latinoamericana en Línea
January 1, 2019 - March 5, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment
    paper Email Marketing Campaign – Floristería Familiar

    Objective: Increase customer engagement and promote seasonal offers for a local flower shop.

    Actions taken:
    • Designed and sent weekly newsletters featuring new products, promotions, and seasonal collections.
    • Segmented customer lists based on purchase history and preferences.
    • Analyzed metrics such as open rates and click-through rates to optimize future campaigns.

    Results: Improved customer engagement and repeat purchases through targeted campaigns.

    paper Email Marketing Campaign – Personal Project

    Objective: Develop skills in creating and managing email marketing campaigns.

    Actions taken:

    • Designed simulated weekly newsletters with engaging content.
    • Segmented fictional audiences based on interests and profiles.
    • Analyzed simulated metrics: open rates and click-through rates.

    Expected results: Projected 15% engagement improvement through personalization and optimized content.