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Hello, I’m Bassel Abou ALO, an IT graduate student at the University of Dubai with a 3.88 GPA. I bring hands-on experience in data analytics, customer service, operations management, and marketing. Recently I developed and trained a YOLO-based AI model at DP World to boost operational excellence, enabling smarter data collection, detection, and automation across DP World’s systems. I’m known for strong communication, leadership, and creative writing. I adapt quickly, multitask well, and deliver high-quality results in both technical and non-technical settings. I am seeking opportunities in IT, AI development, operations, customer relations, or marketing.…Hello, I’m Bassel Abou ALO, an IT graduate student at the University of Dubai with a 3.88 GPA. I bring hands-on experience in data analytics, customer service, operations management, and marketing. Recently I developed and trained a YOLO-based AI model at DP World to boost operational excellence, enabling smarter data collection, detection, and automation across DP World’s systems. I’m known for strong communication, leadership, and creative writing. I adapt quickly, multitask well, and deliver high-quality results in both technical and non-technical settings. I am seeking opportunities in IT, AI development, operations, customer relations, or marketing.

Bassel Abou ALO

Data Scientist, Programmer, AI Developer, +4

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Hello, I’m Bassel Abou ALO, an IT graduate student at the University of Dubai with a 3.88 GPA. I bring hands-on experience in data analytics, customer service, operations management, and marketing. Recently I developed and trained a YOLO-based AI model at DP World to boost operational excellence, enabling smarter data collection, detection, and automation across DP World’s systems. I’m known for strong communication, leadership, and creative writing. I adapt quickly, multitask well, and deliver high-quality results in both technical and non-technical settings. I am seeking opportunities in IT, AI development, operations, customer relations, or marketing.…Hello, I’m Bassel Abou ALO, an IT graduate student at the University of Dubai with a 3.88 GPA. I bring hands-on experience in data analytics, customer service, operations management, and marketing. Recently I developed and trained a YOLO-based AI model at DP World to boost operational excellence, enabling smarter data collection, detection, and automation across DP World’s systems. I’m known for strong communication, leadership, and creative writing. I adapt quickly, multitask well, and deliver high-quality results in both technical and non-technical settings. I am seeking opportunities in IT, AI development, operations, customer relations, or marketing.

Available to hire

Hello, I’m Bassel Abou ALO, an IT graduate student at the University of Dubai with a 3.88 GPA. I bring hands-on experience in data analytics, customer service, operations management, and marketing. Recently I developed and trained a YOLO-based AI model at DP World to boost operational excellence, enabling smarter data collection, detection, and automation across DP World’s systems.

I’m known for strong communication, leadership, and creative writing. I adapt quickly, multitask well, and deliver high-quality results in both technical and non-technical settings. I am seeking opportunities in IT, AI development, operations, customer relations, or marketing.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

Arabic

Fluent

English

Advanced

Work Experience

AI model development intern at DP World - IT Department

October 1, 2025 - November 28, 2025

Worked on developing and training a YOLO-based AI model to enhance operational excellence across DP World systems. Trained object detection models (YOLO, PaddlePaddle) for OCR, ROI detection, and container identification using CCTV feeds. Collaborated with IT and operations teams to improve automation accuracy and support data-driven information creation, detection, and storing.

Customer Service Manager of Donation Campaign (part-time) at EPF Club

October 1, 2024 - January 15, 2025

Oversaw customer service operations to ensure efficient communication. Led a team in addressing inquiries, managing customer expectations, and handling service-related issues. Responsible for donation campaign at Mall of The Emirates, Mirdif City Center, and Mercato Mall.

Pavilion Staff (part-time) at Expo 2020 Syrian Pavilion

October 1, 2021 - March 31, 2022

Guided tours for visitors, sharing insights into Syrian culture and heritage. Organized and managed events within the pavilion to enhance visitor engagement. Assisted with boutique sales and customer interactions as needed.