Available to hire
I am a highly motivated sales professional with a proven track record of exceeding targets and building strong client relationships across tech and healthcare spaces.
I thrive in collaborative environments, continuously learn, and excel at communicating value, negotiating, and delivering solutions that drive customer success and business growth.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Account Manager at Cisco
January 1, 2022 - PresentPrioritized customer success by actively engaging with partners to ensure their customers’ satisfaction. Understood partner needs and challenges, delivered the right solutions and support, and provided regular performance reports to internal stakeholders and partner organizations. Drove joint initiatives and cultivated strategic relationships, contributing to increased loyalty and measurable business impact for Cisco and its partners.
Account Executive at Google Cloud SMB
December 31, 2022 - September 26, 2025Identified new business opportunities, managed a portfolio of SMB clients, and positioned Google Cloud offerings to address customer needs. Collaborated with cross-functional teams to ensure successful deployments, renewals, and measurable business outcomes for clients.
Health Plan Advisor at Aetna
December 31, 2021 - September 26, 2025Guided clients in selecting health plans, conducted thorough consultations, explained benefits and enrollment options, and ensured regulatory compliance. Delivered exceptional customer service and cross-department collaboration while achieving sales targets.
Customer Service Representative at Dish Network
December 31, 2020 - September 26, 2025Handled inquiries via calls, emails, and chats; resolved billing and service issues; assisted with upselling opportunities; provided technical troubleshooting for TV and internet; managed account updates and package changes.
Account Manager at Cisco
January 1, 2022 - PresentI prioritize customer success by actively engaging with partners to ensure their customers' satisfaction. By understanding their needs and challenges, I help deliver the right solutions and support, enhancing experiences and loyalty. I monitor joint initiatives' performance and provide regular reports to internal stakeholders and partner organizations, enabling assessment of collaboration effectiveness and identification of areas for improvement. This role requires collaboration, adaptability, and a customer-centric approach to drive meaningful business impact for Cisco and its partners.
Account Executive at Google Cloud SMB
December 31, 2022 - September 26, 2025As an SMB Account Executive at Google Cloud, I drove revenue growth and delivered exceptional customer experiences across a portfolio of accounts. I leveraged knowledge of Google Cloud products to identify solutions aligned with client goals, understood pain points, and positioned offerings to address needs. I actively pursued new business opportunities through outreach to generate leads and expand the client base.
Health Plan Advisor at Aetna
December 31, 2021 - September 26, 2025Guided clients in selecting health insurance plans, conducted thorough consultations, explained benefits and coverage options, and facilitated enrollment. I provided educational resources and ensured regulatory compliance while delivering excellent service. I consistently met sales targets and collaborated across departments to support client success.
Customer Service Representative at Dish Network
December 31, 2020 - September 26, 2025Provided exceptional service by handling inquiries via calls, emails, and chats, resolving billing, technical issues, and service changes. I troubleshooted Dish Network services, processed payments, updated account information, and identified upselling opportunities to support customer needs and satisfaction.
Education
Certified Medical Assistant at Everest Institute
January 1, 2010 - January 1, 2011Bachelor’s in Business at West Virginia State University
January 1, 2022 - January 1, 2025Certified Medical Assistant at Everest Institute
January 1, 2010 - December 31, 2011Bachelor's in Business at West Virginia State University
January 1, 2022 - January 1, 2025Qualifications
Certified Medical Assistant
January 1, 2010 - January 1, 2011Certified Medical Assistant
January 1, 2010 - December 31, 2011Bachelor’s in Business
January 1, 2022 - January 1, 2025Industry Experience
Software & Internet, Healthcare, Professional Services, Telecommunications, Retail
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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