I’m Brianna Carlson, a Ridgefield-based marketer specializing in social media, content creation, and brand-building for fitness and retail brands. Since January 2020, I’ve been developing engaging content for Kick Fit’s social platforms, driving brand awareness, and fostering community engagement. I thrive when collaborating across functions to design promotional campaigns and deliver welcoming, high-quality experiences for clients. In previous roles at Waterworks and Stop & Shop Pharmacy, I helped coordinate web products, ensure quality, and provide outstanding customer service. I’m passionate about turning data and feedback into creative, high-energy experiences that boost retention and satisfaction.

Brianna Carlson

I’m Brianna Carlson, a Ridgefield-based marketer specializing in social media, content creation, and brand-building for fitness and retail brands. Since January 2020, I’ve been developing engaging content for Kick Fit’s social platforms, driving brand awareness, and fostering community engagement. I thrive when collaborating across functions to design promotional campaigns and deliver welcoming, high-quality experiences for clients. In previous roles at Waterworks and Stop & Shop Pharmacy, I helped coordinate web products, ensure quality, and provide outstanding customer service. I’m passionate about turning data and feedback into creative, high-energy experiences that boost retention and satisfaction.

Available to hire

I’m Brianna Carlson, a Ridgefield-based marketer specializing in social media, content creation, and brand-building for fitness and retail brands. Since January 2020, I’ve been developing engaging content for Kick Fit’s social platforms, driving brand awareness, and fostering community engagement. I thrive when collaborating across functions to design promotional campaigns and deliver welcoming, high-quality experiences for clients.

In previous roles at Waterworks and Stop & Shop Pharmacy, I helped coordinate web products, ensure quality, and provide outstanding customer service. I’m passionate about turning data and feedback into creative, high-energy experiences that boost retention and satisfaction.

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Experience Level

Intermediate
Intermediate

Language

English
Fluent

Work Experience

Social Media, Marketing, and KickBoxing Instructor at KickFIT CT
January 1, 2020 - Present
Develops and curates engaging content for KickFIT’s social media platforms, driving brand awareness and community engagement. Collaborates cross-functionally to design and implement promotional campaigns, enhancing customer outreach and participation. Manages customer interactions and studio operations, ensuring a welcoming environment and high-quality service for clients. Delivers high-energy fitness classes that foster student confidence and technique, contributing to positive brand reputation and retention.
Web Product Coordinator at Waterworks
March 1, 2022 - April 1, 2024
Leveraged Confluence and Jira to craft user stories and tickets, guiding developers in creating a seamless online quoting experience that enhances customer engagement. Conducted thorough quality assurance on website features, identifying and reporting bugs to ensure a smooth and cohesive client experience. Coordinated training and implementation of a new appointment scheduling application for domestic and international sales consultants. Facilitated communication between cross-functional teams to align project needs, ensuring timely delivery and adherence to deadlines.
Pharmacy Technician at Stop & Shop Pharmacy
August 1, 2016 - January 1, 2022
Managed incoming calls, providing prompt and informative responses to inquiries from customers and healthcare providers. Reviewed and verified customer and insurance information, ensuring accurate data entry and compliance. Identified and resolved discrepancies related to insurance and prescription information, enhancing customer satisfaction. Executed various pharmacy and administrative tasks with a strong commitment to accuracy, efficiency, and high-quality service.
Sales Associate at New York and Company
January 1, 2020 - Present
Developed positive customer relationships through welcoming interactions and exceptional service, enhancing overall customer experience. Consistently achieved daily, weekly, and monthly sales quotas as an integral member of a high-performing sales team. Educated customers on market trends, maintaining up-to-date knowledge of forecasts and fashion news to provide informed recommendations. Proactively sourced hard-to-find items from other store locations to meet customer demands and enhance satisfaction.
Social Media, Marketing, and Kickboxing Instructor at Kick Fit
January 1, 2020 - Present
Develops and curates engaging content for Kick Fit's social media platforms, driving brand awareness and community engagement. Collaborates cross-functionally to design and implement promotional campaigns, enhancing customer outreach and participation. Manages customer interactions and studio operations, ensuring a welcoming environment and high-quality service. Delivers high-energy fitness classes that foster student confidence and technique, contributing to positive brand reputation and retention.
Sales Associate at New York & Company
August 1, 2015 - May 1, 2016
Developed positive customer relationships through welcoming interactions and exceptional service. Consistently achieved daily, weekly, and monthly sales quotas as an integral member of a high-performing sales team. Educated customers on market trends, maintaining up-to-date knowledge of forecasts and fashion news to provide informed recommendations. Proactively sourced hard-to-find items from other store locations to meet customer demands and enhance satisfaction.

Education

Bachelor of Business Administration in Marketing, Digital and Interactive at Western Connecticut State University
January 11, 2030 - May 1, 2019
Associate of the Arts, Fashion Merchandising at LIM College
January 11, 2030 - January 1, 2017
Bachelor of Business Administration in Marketing, Digital and Interactive at Western Connecticut State University
January 11, 2030 - May 1, 2019
Associate of the Arts, Fashion Merchandising at Lim College
January 11, 2030 - January 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Healthcare, Professional Services, Consumer Goods, Media & Entertainment